Suddenly the user defined sound does not work anymore

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Dirki
Posts: 953
Joined: February 27th, 2009, 7:12 am

Suddenly the user defined sound does not work anymore

Post by Dirki »

Suddenly the user defined sound does not work anymore, the sound file is removed from the field and I cannot add a new one, when I click "Search" (arrow) nothing happens:
Image

The system sound works.

How could I correct it?
- Windows 11 Home, 22H2, 64bit
- newest stable portable Firefox (not beta)
- newest stable portable Thunderbird (not beta)
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DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Suddenly the user defined sound does not work anymore

Post by DanRaisch »

Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
Dirki
Posts: 953
Joined: February 27th, 2009, 7:12 am

Re: Suddenly the user defined sound does not work anymore

Post by Dirki »

Yes, it does.
- Windows 11 Home, 22H2, 64bit
- newest stable portable Firefox (not beta)
- newest stable portable Thunderbird (not beta)
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Grumpus
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Re: Suddenly the user defined sound does not work anymore

Post by Grumpus »

Has the location of the custom sound file moved?
I use to use a cow sound for mail in a LibreOffice folder but the sound file location changed with an update and it had to be found and edited in again.
Doesn't matter what you say, it's wrong for a toaster to walk around the house and talk to you
Dirki
Posts: 953
Joined: February 27th, 2009, 7:12 am

Re: Suddenly the user defined sound does not work anymore

Post by Dirki »

Has the location of the custom sound file moved?
I do not know, I would say no, suddenly there was no sound anymore, I saw then that field was empty, I clicked that button to add a sound again, but nothing happened / opend, so I could / can not add a new / the old sound.
- Windows 11 Home, 22H2, 64bit
- newest stable portable Firefox (not beta)
- newest stable portable Thunderbird (not beta)
User avatar
DanRaisch
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Posts: 127166
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Suddenly the user defined sound does not work anymore

Post by DanRaisch »

Did you close and restart Thunderbird after that happened?
Dirki
Posts: 953
Joined: February 27th, 2009, 7:12 am

Re: Suddenly the user defined sound does not work anymore

Post by Dirki »

Sorry, after what happened?
- Windows 11 Home, 22H2, 64bit
- newest stable portable Firefox (not beta)
- newest stable portable Thunderbird (not beta)
User avatar
DanRaisch
Moderator
Posts: 127166
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Suddenly the user defined sound does not work anymore

Post by DanRaisch »

I saw then that field was empty, I clicked that button to add a sound again, but nothing happened / opend,
After that happened.
Dirki
Posts: 953
Joined: February 27th, 2009, 7:12 am

Re: Suddenly the user defined sound does not work anymore

Post by Dirki »

Yes, very often (the sound does not play anymore since some weeks or so), the last time I closed Thunderbird some hours ago to restart it in "Safe Mode".
- Windows 11 Home, 22H2, 64bit
- newest stable portable Firefox (not beta)
- newest stable portable Thunderbird (not beta)
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