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TB wont load my g mail or send.

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rgh43
 
Posts: 205
Joined: February 21st, 2009, 3:27 pm
Location: Pacific NW near Mt Ranier

Post Posted December 2nd, 2019, 6:06 pm

Twice in the last few weeks I started getting this message.

“Connection to server pop.gmail.com was reset” Try anything and you repeatedly get this message after the activity indicator spins for a while.

I can’t send, nor do I receive any current mail. The first time this happened was about 11/24/19, it stopped with the message above appearing after a few seconds. So I had to use my G mail platform which I never use ad then about 11/27 TB started to work correctly, why? Now on 11/30/19 it started doing the same thing again, anytime I open TB up and hit get messages the activity indicator spins but I don’t get current e mails nor can I send any. I have to access me e mail thru the g mail program. Any ideas what the issue is. G mail has all my message & is current as far as I can tell.

rgh43
 
Posts: 205
Joined: February 21st, 2009, 3:27 pm
Location: Pacific NW near Mt Ranier

Post Posted December 2nd, 2019, 6:08 pm

Also the same message popped up over a week ago when the problem occurred the 1st time & like I said it just fixed itself.

DanRaisch
Moderator

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Posts: 122238
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted December 3rd, 2019, 5:49 am

* Without posting your full email address, what settings do you have under menu path Tools->Account Settings Server Settings:
Server name:
Port # :
User name : (Is it your full name or just the bit before the @ symbol)
Connection Security:
Authentication Method:

rgh43
 
Posts: 205
Joined: February 21st, 2009, 3:27 pm
Location: Pacific NW near Mt Ranier

Post Posted December 4th, 2019, 7:30 pm

Thanks Dan for the reply.

Now it did start up showing all my e mails again, this issue has happend on & off for since 11/17/19 and happens for a few days or a few hours like today. Now its started up again running OK.

Server name: pop.gmail.com port 995 Default 995

User Name: I use my entire e mail address

Connection Security: SSL/TLS
Authentication Method: Normal password.

This PC replaces my old PC that still has all the programs etc with Win 7 so I was going to copy down all my settings from TB and verify them with the now 1yr old
Win 10 PC, I will do that also. Up to a short time ago I have never had this issue.

Gary

DanRaisch
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Posts: 122238
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted December 5th, 2019, 5:14 am

Given the intermittent nature of the problem it sounds more like a problem with the internet connection or on Google's side as nothing is being changed within your Thunderbird installation to cause such a problem.

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