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SMTP Problems

User Help for Mozilla Thunderbird
nalydm
 
Posts: 1
Joined: October 26th, 2021, 3:47 am

Post Posted October 26th, 2021, 3:57 am

Hi everyone. Was wondering if you guys can assist me, as I've run out of ideas. I use Thunderbird for a work email. Recently, after being prompted to change the password, I cleared the both saved passwords (SMTP and LDAP). After changing the password, I logged back into Thunderbird, but was only prompted for the LDAP password. I was not prompted for the SMTP password and thunderbird just says "connected to *name of work email server*". However, when I try to send a message, I get the following error message: "Sending of the message failed. SSL peer was unable to negotiate an acceptable set of security parameters. The configuration related to the *work email server* must be corrected".

I checked all the SMTP settings and port settings and still can't seem to find the problem. Any suggestions?

sfhowes
 
Posts: 674
Joined: April 1st, 2012, 10:21 am

Post Posted October 26th, 2021, 10:03 am

That looks like the 'peer unsupported' error due to the mail server not configured with a version of TLS that is required by TB 78+.

https://support.mozilla.org/en-US/kb/th ... l-messages

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