Outgoing server failed

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lpvmc
Posts: 89
Joined: November 22nd, 2007, 8:33 am

Outgoing server failed

Post by lpvmc »

Hi,

In get an error, see attachment, which makes it impossible for me to send mails anymore. Obviously I didn't change anything so would not know how to change it back.

Any help is much appreciated.

Kindest regards, Leo.

P.S. Unfortunately I cannot add an attachment.
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DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Outgoing server failed

Post by DanRaisch »

Who is the email provider?
What version of Thunderbird?
What settings do you currently have for that account's outgoing (SMTP) server?

See this link for information on posting a screen shot to the forums -- http://kb.mozillazine.org/Posting_a_scr ... _the_forum
lpvmc
Posts: 89
Joined: November 22nd, 2007, 8:33 am

Re: Outgoing server failed

Post by lpvmc »

Hi DanRaisch,

Thanks for trying to help me out.

Provider: KPN
Version Thunderbird: 102.1.2 (32 bit)
Settings outgoing server (SMTP): for one account it is 'Use deafult server' and for the second account: kpnmail.nl - smtp.kpnmail.nl (Default)

KR, Leo
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DanRaisch
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Re: Outgoing server failed

Post by DanRaisch »

Without posting your full email address, what settings do you have under menu path Tools->Account Settings->Outgoing Server (SMTP)->click on the account name at the upper right of the dialogue:
Server name:
Port # :
User name : (Just tell us if it is your full name or just the bit before the @ symbol)
Authentication Method:
Connection Security:
lpvmc
Posts: 89
Joined: November 22nd, 2007, 8:33 am

Re: Outgoing server failed

Post by lpvmc »

servername: smtp.kpnmail.nl
port: 587 default 587
connection security: STARTTLS
authentication password: normal password
user name: 1. leoclijsenatkpnmail.nl, use default server 2. lpvmcatkpnmail.nl, kpnmail.nl - smtp.kpnmail.nl 3. leoclijsenatkpnmail.nl, kpnmail.nl - smtp.kpnmail.nl (Default)

Hope this is what you are looking for.

KR, Leo
lpvmc
Posts: 89
Joined: November 22nd, 2007, 8:33 am

Re: Outgoing server failed

Post by lpvmc »

I don't want to push my post but wonder if you have forgotten about it.

Hope to hear from you soon and with kindest regards, Leo.
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DanRaisch
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Re: Outgoing server failed

Post by DanRaisch »

In the actual user name entry in Thunderbird, is there an @ where you have the "at" listed in the above example?
lpvmc
Posts: 89
Joined: November 22nd, 2007, 8:33 am

Re: Outgoing server failed

Post by lpvmc »

Yep.

You wrote: "Without posting your full email address,". That's why I changed the @.

KR, Leo
lpvmc
Posts: 89
Joined: November 22nd, 2007, 8:33 am

Re: Outgoing server failed

Post by lpvmc »

Hi,

I think my issue is related to the use of a VPN (surfshark). When I switched it off all was okay, if switched on couldn't send mails anymore.

I have turned to Surfshark helpdesk for specific help.

Thanls again for yours.

Kindest regards, Leo
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tanstaafl
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Re: Outgoing server failed

Post by tanstaafl »

https://surfshark.com/features/split-tunneling

See if you can enable split tunneling, That lets you specify which applications use the vpn rather than having everything using it.
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