Hello, can someone help me recover a backup?
I basically restore a backup into a profile, and when I start the profile, I lose access to the emails. First startup it shows the folders, second startup, they're all gone except for Inbox.
I've tried posting a couple of threads on Reddit (with pictures of what I describe), one here:
https://reddit.com/r/Thunderbird/commen ... his_backup
A second one here:
https://reddit.com/r/Thunderbird/commen ... his_backup
All with no success, unfortunately.
Can someone help me with this restore? This is a big problem, as my backups would be useless, as it stands.
Would appreciate any help.
Thanks for reading.
EDIT: Adding images:
First Run:
Second Run:
Can someone help me recover this backup? (Mac)
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Can someone help me recover this backup? (Mac)
Last edited by jackboltz on March 21st, 2023, 7:30 pm, edited 2 times in total.
- DanRaisch
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Re: Can someone help me recover this backup?
What version of Thunderbird?
How is that mail account set up, as POP or IMAP?
How is that mail account set up, as POP or IMAP?
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Re: Can someone help me recover this backup?
Thanks for your erply.
I'm using Thunderbird 102.9.0 (64-bit) on OSX Catalina.
Accounts are both POP and IMAP, mostly IMAP.
But I keep the restored backup offline, as connecting would sort of invalidate the purpose of the backup.
I'm using Thunderbird 102.9.0 (64-bit) on OSX Catalina.
Accounts are both POP and IMAP, mostly IMAP.
But I keep the restored backup offline, as connecting would sort of invalidate the purpose of the backup.
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- Posts: 9
- Joined: March 19th, 2023, 2:03 pm
Re: Can someone help me recover this backup? (Mac)
Can I post images in this forum?
- DanRaisch
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Re: Can someone help me recover this backup? (Mac)
Thanks. I've edited the post to include images.DanRaisch wrote:See this link -- http://kb.mozillazine.org/Posting_a_scr ... _the_forum
Can someone help with this?
Thanks.
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Re: Can someone help me recover this backup? (Mac)
Having a hard time getting answers.
Do you think I should post with a clearer explanation?
I tried being as clear as possible, but maybe I'm doing a bad job at that.
Thanks for your help.
Do you think I should post with a clearer explanation?
I tried being as clear as possible, but maybe I'm doing a bad job at that.
Thanks for your help.
- DanRaisch
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- Posts: 127185
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: Can someone help me recover this backup? (Mac)
Locking as a duplicate as the OP has posted the same issue with additional information -- http://forums.mozillazine.org/viewtopic ... &t=3108843