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email server connection refused

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donashton
 
Posts: 64
Joined: November 18th, 2004, 12:41 pm

Post Posted July 11th, 2010, 5:31 pm

When trying to send or receive emails, I get the following error message: Could not connect to server pop.mail.yahoo.com; the connection was refused.
I have confirmed my outgoing smtp.att.yahoo.com port is 465, and that my incoming pop.att.yahoo.com port is 995.

Thunderbird 3.0.5
Windows XP, SP 3

The problem began several weeks ago whenever I attempted to send a link via Firefox but otherwise sending and receiving within Firefox was unhindered. Then yesterday, I could not send or receive emails within Firefox without getting the error message. My wife has a separate Windows login and email account has the same experience as I. AT&T claims there is no problem with their email server.

tanstaafl
Moderator

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Posts: 39403
Joined: July 30th, 2003, 5:06 pm
Location: Massachusetts

Post Posted July 11th, 2010, 6:10 pm

Moved from Firefox Support to Thunderbird Support since you're using a POP mail server.

makaiguy

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Posts: 15737
Joined: November 18th, 2002, 6:44 pm
Location: Somewhere in SE USA

Post Posted July 12th, 2010, 7:16 am

Has your firewall or other security software recently updated to a newer version? Sometimes this can break the permissions you have established. In such cases, removing those permissions and allowing them to be re-established can sometimes fix the problem.
Doug Wilson, "The Makai Guy"
Win7 Home Prem (64bit): FF 40.0.2, TB 38.2.0 ║ Android 4.2.2/4.4.2: FF 40.0.3, no Android TB available, dammit!
What a fool believes he sees, no wise man has the power to reason away - Doobie Brothers

donashton
 
Posts: 64
Joined: November 18th, 2004, 12:41 pm

Post Posted July 25th, 2010, 2:49 am

The firewall program update was the problem. Your tip helped me narrow in on a solution and resolve the problem. Thanks for your help.

makaiguy

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Posts: 15737
Joined: November 18th, 2002, 6:44 pm
Location: Somewhere in SE USA

Post Posted July 25th, 2010, 11:17 am

donashton wrote:The firewall program update was the problem. Your tip helped me narrow in on a solution and resolve the problem. Thanks for your help.

Terrific! Glad you got your problem solved.
Doug Wilson, "The Makai Guy"
Win7 Home Prem (64bit): FF 40.0.2, TB 38.2.0 ║ Android 4.2.2/4.4.2: FF 40.0.3, no Android TB available, dammit!
What a fool believes he sees, no wise man has the power to reason away - Doobie Brothers

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