Can't connect to Gmail with these settings?

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Kadence
Posts: 51
Joined: March 21st, 2008, 7:49 pm

Can't connect to Gmail with these settings?

Post by Kadence »

When I use automatic setup, Thunderbird says "Thunderbird failed to find the settings for your email account."

The Incoming settings it is trying are username in format 'username' (without the @gmail.com), pop3.gmail.com, POP, 110 and 'None'. I tried changing those settings to:

username in format 'username@gmail.com', imap.gmail.com, IMAP, 993, and SSL/TLS.
username@gmail.com, imap.googlemail.com, IMAP, 993, SSL/TLS

I'm getting these settings from these URLs:
http://mail.google.com/support/bin/answ ... wer=180189
http://www.google.com/support/forum/p/g ... 18f7&hl=en

But if I use these settings for Manual Setup, Thunderbird says:
Could not connect to mail server username@gmail.com; the connection was refused.

The only thing I could think of was that the port was blocked. But Windows Firewall is disabled, and I went to Windows Firewall and added a program exception for Mozilla Thunderbird and a port exception for port 993 anyway. This is on my laptop which has Vista Home Ultimate, and wireless internet.

Could the port still be blocked somehow? Is there anything else that might be an issue?
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DanRaisch
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Posts: 127166
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Can't connect to Gmail with these settings?

Post by DanRaisch »

If you have Gmail set up for POP access try these settings:

Server Name: pop.gmail.com
Port: 995
User name: can be just the portion of your Gmail address that comes before the @ symbol
Connection Security: SSL/TLS
Authentication method: Normal password

What anti-virus software are you running?
Kadence
Posts: 51
Joined: March 21st, 2008, 7:49 pm

Re: Can't connect to Gmail with these settings?

Post by Kadence »

Ah - anti-virus! Totally forgot this laptop even had that, it came with Norton built-in but I don't use this computer often. Thanks, after disabling Norton it worked :)

I had both POP and IMAP enabled in my Gmail account settings, and the first set of IMAP settings I listed above worked.
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DanRaisch
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Posts: 127166
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Can't connect to Gmail with these settings?

Post by DanRaisch »

You're welcome. Glad to hear you have things up and running.
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