This one has me stumped; I've been trying to help a novice friend (dumber than me, anyway) set up his internet/email on his new DSL line using ATT's web mail. He is addressed as XXXX@att.net and have been able to send test emails to everyone but me! I, & others can email him successfully, and we used my incoming mail as my address source to check for correctness (it is); I have replied to my emails from his 'puter but they don't get to me and there is no bounce-back notice.
I'm using TB 3.1.9, and have TB'd now for years with no probs.
Anybody have a clue?
Send problem w/ ATT Webmail @att.net
- DanRaisch
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Re: Send problem w/ ATT Webmail @att.net
If he can send to anyone other than you the problem is not in Thunderbird. Who is YOUR email provider? Have they blacklisted AT&T or your friends account in particular? Do the messages your friend is sending include an HTML signature file?
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Re: Send problem w/ ATT Webmail @att.net
I didn't think the problem was on the TB end; my email provider thru Wildblue.net is GoogleMail. I just ran a swab on my contacts list and I have only one other person who uses att.net. I have never received anything from her att.net address (at home); only from her work 'puter. I just mailed her at both addy's to ask if she had ever sent me anything from home. I think if she has, she would possibly not have gotten a 'bounce-back- message telling her it didn't go through, as I don't get one back on my friends computer.DanRaisch wrote:If he can send to anyone other than you the problem is not in Thunderbird. Who is YOUR email provider? Have they blacklisted AT&T or your friends account in particular? Do the messages your friend is sending include an HTML signature file?
I don't think blacklisting is on for att, and the friend doesn't even know how to email yet, much less get in trouble!
And no, no signature file, just the message 'Test'
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Re: Send problem w/ ATT Webmail @att.net
Fixed and back on track! I access my mail in Gmail via TB, so I went directly to my Gmail account (w/o TB) found what I was looking for in the Spam folder.
- DanRaisch
- Moderator
- Posts: 127246
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: Send problem w/ ATT Webmail @att.net
Ah, so it was, in effect, black listed. Thanks for posting your findings.