MozillaZine

"Wrong Site": Add Security Exception?

User Help for Mozilla Thunderbird
raywood
 
Posts: 18
Joined: July 24th, 2005, 7:35 pm

Post Posted June 29th, 2011, 4:10 am

I'm using Thunderbird in Windows 7. A dialog pops up with this information:

Add Security Exception

You are about to override how Thunderbird identifies this site.
Legitimate banks, stores, and other public sites will not ask you to do this.

Server
Location: pop3.live.com:995

Certificate Status
This site attempts to identify itself with invalid information.

Wrong Site
Certificate belongs to a different site, which could indicate an identity theft.


A search yields nothing exactly on point. See http://www.google.com/search?num=50&hl=en&newwindow=1&client=firefox-a&hs=P3D&rls=org.mozilla%3Aen-US%3Aofficial&q=%22Add+Security+Exception%22+Thunderbird+%22pop3.live.com%3A995%22&tbs=qdr%3A&aq=f&aqi=&aql=&oq=

I need to get into T-bird, and I believe I've clicked on Confirm Security Exception in the past. Have I been right in doing so? It seems odd that Hotmail would still turn up a message like this.

tanstaafl
Moderator

User avatar
 
Posts: 39416
Joined: July 30th, 2003, 5:06 pm
Location: Massachusetts

Post Posted June 29th, 2011, 4:29 am

http://kb.mozillazine.org/SSL_Security_Error
http://kb.mozillazine.org/Hotmail

I have a Hotmail POP account in Thunderbird and have never had to create a security exception for it. I can't find any similar threads.

raywood
 
Posts: 18
Joined: July 24th, 2005, 7:35 pm

Post Posted June 29th, 2011, 4:44 am

So ... what does this mean? Why is this happening to me?

tanstaafl
Moderator

User avatar
 
Posts: 39416
Joined: July 30th, 2003, 5:06 pm
Location: Massachusetts

Post Posted June 29th, 2011, 4:50 am

No idea, if your settings are correct. That's why I posted the link to the Hotmail KB article.

Are you using Thunderbird 3.1.11 or 5.0? If the former it can't hurt to upgrade using the help menu in case there some weird configuration specific bug that effects this was fixed. I'm using 3.1.11, 5.0 and 7.0alpha with the same profile and don't have this problem so I'd assume the problem is somehow specific to your system.

raywood
 
Posts: 18
Joined: July 24th, 2005, 7:35 pm

Post Posted June 29th, 2011, 7:38 am

I'm using 3.1.11. I'll try the upgrade.

Any chance this would be due to spyware?

tanstaafl
Moderator

User avatar
 
Posts: 39416
Joined: July 30th, 2003, 5:06 pm
Location: Massachusetts

Post Posted June 29th, 2011, 4:23 pm

Doubt it. Are you using a normal Hotmail account you got from signing up on their web site or is it one provided by your ISP?

raywood
 
Posts: 18
Joined: July 24th, 2005, 7:35 pm

Post Posted June 30th, 2011, 5:21 am

The former. I've had it for years. Signed up at Hotmail.com.

raywood
 
Posts: 18
Joined: July 24th, 2005, 7:35 pm

Post Posted June 30th, 2011, 5:32 am

I just looked at the certificates in Thunderbird. I went into Tools > Account Settings > Hotmail > Security > View Certificates. The entry for this one says "Microsoft Secure Server Authority." The address is debug-pop3.live.com. The server is pop3.live.com:995. A search doesn't turn up much for this. See http://www.google.com/search?num=50&hl= ... =&aql=&oq=

This site says 995 is the default port: http://www.develcat.com/2011/03/access- ... a-firefox/

Another search seems to indicate that port 995 is OK: http://www.google.com/search?num=50&hl= ... =&aql=&oq=

tanstaafl
Moderator

User avatar
 
Posts: 39416
Joined: July 30th, 2003, 5:06 pm
Location: Massachusetts

Post Posted June 30th, 2011, 7:20 am

I don't have any entries for Hotmail when viewing certificates. I wouldn't expect a SSL certificate to be listed, they're normally not stored permanently.

Perhaps you need to delete the certificate for debug-pop3.live.com. That might be confusing Thunderbird. What tab is it listed under? The only tab that I have any entries under is authorities.

raywood
 
Posts: 18
Joined: July 24th, 2005, 7:35 pm

Post Posted June 30th, 2011, 7:41 am

OK. Deleted the certificate. Seems to be working OK so far. Thanks!

LIMPET235
Moderator

User avatar
 
Posts: 34775
Joined: October 19th, 2007, 1:53 am
Location: The South Coast of N.S.W. Oz.

Post Posted July 1st, 2011, 1:23 am

Moist...
I split your post off to here, as it had no rel; to the original Q...
> viewtopic.php?f=39&t=2241593
Ancient Amateur Astronomer
Win-7-HP/IntelĀ® DualCore-2.0GHz/500G HDD/4 Gig Ram/550Watt PSU/350WattUPS/Firefox-20.0-30.0-36.0.1-38/T-bird-2.0.0.24/SnagIt-v10.0.1/MWP-7.5.0.
RadioYachting. Conficker Test.

raywood
 
Posts: 18
Joined: July 24th, 2005, 7:35 pm

Post Posted September 15th, 2011, 5:56 am

Spoke too soon. The problem has been continuing. Any ideas?

One possibility: I am using Thunderbird 3.1.14, and the webpage on configuring Hotmail (http://support.mozillamessaging.com/en- ... nd-hotmail) tells me to uncheck the "Use Secure Authentication" option. I don't see that option. Is it hiding somewhere?

Guest
Guest
 

Post Posted September 30th, 2012, 2:46 am

we have the same problem

LIMPET235
Moderator

User avatar
 
Posts: 34775
Joined: October 19th, 2007, 1:53 am
Location: The South Coast of N.S.W. Oz.

Post Posted September 30th, 2012, 5:53 am

Please start a new thread.
This oldie needs it's rest.

Locking.
Ancient Amateur Astronomer
Win-7-HP/IntelĀ® DualCore-2.0GHz/500G HDD/4 Gig Ram/550Watt PSU/350WattUPS/Firefox-20.0-30.0-36.0.1-38/T-bird-2.0.0.24/SnagIt-v10.0.1/MWP-7.5.0.
RadioYachting. Conficker Test.

Return to Thunderbird Support


Who is online

Users browsing this forum: Bing [Bot], tanstaafl and 9 guests