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crash on Windows 7 64 bit with latest mozilla 10.0.1

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samiam95124
Guest
 

Post Posted February 14th, 2012, 8:35 am

Hi,

Thunderbird 10.0.1 crashes immediately after launching on Windows 7 and getting mail. Is it taking %25
of the CPU and is completely unresponsive.

Thank you,

Scott Moore

samiam95124
Guest
 

Post Posted February 14th, 2012, 8:53 am

More info:

I went back to version 9.0 and that works.

Scott

IGraham
 
Posts: 91
Joined: November 20th, 2004, 4:18 am
Location: UK

Post Posted February 14th, 2012, 8:54 am

working ok on my W764
no great help but at least you know its not universal

NoRelationToNed
 
Posts: 2
Joined: March 16th, 2011, 3:48 am

Post Posted February 14th, 2012, 6:38 pm

Mine did exactly the same thing yesterday. Came on here to check if others had the same problem before doing an uninstall and going back to earlier version but when I tried Thunderbird again just now it ran fine and no longer crashed on startup. All I had done was close down for 12 hours or so, go figure!

LoudNoise
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Joined: October 18th, 2007, 1:45 pm
Location: Next door to the west

Post Posted February 14th, 2012, 7:30 pm

Might be a firewall or AV issue. Remove Thunderbird from the Firewall and let it be rediscovered.
Post wrangler
"Choose between the Food Select Feature or other Functions. If no food or function is chosen, Toast is the default."

tphillips
 
Posts: 1
Joined: February 14th, 2012, 8:17 pm

Post Posted February 14th, 2012, 8:28 pm

I have the same problem with 10.0.1 (under Win7-64). It hangs soon after starting. If I'm fast enough I can do a few things before it hangs. But eventually it goes into "not responding" mode and is using 25% CPU.

I reinstalled 10.0.0 and the problem went away.

Schurl
Guest
 

Post Posted February 15th, 2012, 10:29 am

Same issue, but with Windows 7 32 bit
It crashes and takes down the whole comp sometimes!

Guest
Guest
 

Post Posted February 15th, 2012, 12:43 pm

Anyone know where to get 10.0.0 ?

Guest
Guest
 

Post Posted February 15th, 2012, 1:33 pm

found 10.0.0 there:

http://releases.mozilla.org/pub/mozilla ... 10.0-real/

but downgrade didn't help

Guest
Guest
 

Post Posted February 15th, 2012, 1:58 pm

downgraded to 9.

It worked for like 5 minutes then back to freezing a cpu core.

guest2012
Guest
 

Post Posted February 15th, 2012, 4:20 pm

Similar situation here. Mine is Windows 7 32 bit.


Guest wrote:downgraded to 9.

It worked for like 5 minutes then back to freezing a cpu core.

guest77689
Guest
 

Post Posted February 15th, 2012, 4:30 pm

Same issue - After upgrade to 10.0.1, TB is crashing - sits there saying - Not Responding. Tried disabling firewall - no effect.

Guest
Guest
 

Post Posted February 15th, 2012, 5:06 pm

I had it working by reinstalling 10.0.0 and de-activating Windows compression of mail folders.
hope that helps somebody.

guest77689
Guest
 

Post Posted February 15th, 2012, 8:01 pm

I read on another post that this new version indexes the messages for Searching, and that may be why it hangs initially after the upgrade. So, the next time it stopped responding, I simply left the app open and came back after a few hours. Now everything is fine with 10.0.1....

Guest
Guest
 

Post Posted February 15th, 2012, 10:05 pm

Yes, it becomes unresponsive immediately and sits on 25% CPU utilization.

I am on Win7 64bit too.

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