Thunderbird not downloading all messages

[DanRaisch]

How many messages in the Inbox folder of the account(s)?

[dsilva]

In inbox folder 0. In the local folder got several folders.

How many messages in the Inbox folder of the account(s)?

[DanRaisch]

OK, time to try a different process. First, backup your Profile ( http://kb.mozillazine.org/Profile_backup )

Create a new sub-folder under Local Folders. Move any messages in your Inbox at the time to that new subfolder.

Confirm that you have made the recommended backup of your Profile.

Close Thunderbird and navigate to your Profile folder. Delete both the file Inbox.msf and the file Inbox with no extension.

Restart Thunderbird and you should find a new, empty Inbox folder in place. Copy any messages you MUST have in your Inbox from the sub-folder created above to the Inbox. Compact the Inbox after those messages are copied in.

The "Real Fix" entry in this article -- http://kb.mozillazine.org/Compacting_folders#Real_fix also describes this process.

[dsilva]

Hello Dan
Thanks for your time, I deleted all Local folder and the Thunderbird create again the Mail archives, however detects new email but continue with no dowload
This is frustrating.

OK, time to try a different process. First, backup your Profile ( http://kb.mozillazine.org/Profile_backup )

Create a new sub-folder under Local Folders. Move any messages in your Inbox at the time to that new subfolder.

Confirm that you have made the recommended backup of your Profile.

Close Thunderbird and navigate to your Profile folder. Delete both the file Inbox.msf and the file Inbox with no extension.

Restart Thunderbird and you should find a new, empty Inbox folder in place. Copy any messages you MUST have in your Inbox from the sub-folder created above to the Inbox. Compact the Inbox after those messages are copied in.

The "Real Fix" entry in this article -- http://kb.mozillazine.org/Compacting_folders#Real_fix also describes this process.

[DanRaisch]

Why did you delete Local Folder? The recommendation was to delete the Inbox of the email account. Unless you have Thunderbird set up to use the Global Inbox option incoming messages would not arrive to Local Folders.

[dsilva]

Hello Dan
Also I did it. With not success
Any idea?

Why did you delete Local Folder? The recommendation was to delete the Inbox of the email account. Unless you have Thunderbird set up to use the Global Inbox option incoming messages would not arrive to Local Folders.