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Local Directory Path Is Not Suitable For Message Storage

User Help for Mozilla Thunderbird
Banditz71

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Post Posted September 19th, 2013, 10:34 am

All of a sudden I'm getting this message while in Account Settings......in fact, I can't do anything (click off of Local Folders) without that message popping up. What could be causing this? Thanks!
Richard H.

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Post Posted September 19th, 2013, 1:35 pm

Post example of the actual path it's saying isn't suitable.

Banditz71

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Post Posted September 19th, 2013, 2:58 pm

Well, now I'm noticing the same thing here on my home computer (the other was at work).......the path is the same as it's always been (stock value)...... C:\Users\Name\AppData\Roaming\Thunderbird\Profiles\2pt1axtm.TB 24\Mail\Local Folders

This started after updating to v24.......
Richard H.

Banditz71

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Post Posted September 20th, 2013, 4:21 pm

The big issue with this is that I can't do anything in Account Settings......if I try to click off of Local Folders (at the bottom), the error message pops up and all I can do is click on OK.......but the same thing happens over and over if I try to click somewhere else. It "appears" all messages are being stored correctly, etc... Guess I can try making a new location and see if it likes it any better.
Richard H.

Lee_Dailey

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Post Posted September 20th, 2013, 4:46 pm

howdy Banditz71,

look in your prefs for this string ...
Code: Select all
Local Folders


it ought to be the value for a pref with a name something like this ...
Code: Select all
mail.server.server2.hostname


... where the server2 will have some number that i can't predict. once you find that server# item, search your prefs for ...
Code: Select all
mail.server.server2.directory
mail.server.server2.directory-rel


... and see if there is something in the values that seems off. i can't say what it might be, but i suspect you have somehow got a weird character in there.

take care,
lee

Banditz71

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Post Posted September 20th, 2013, 7:10 pm

Hey there........I'll take a look at that and see what I see......thanks!
Richard H.

Lee_Dailey

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Post Posted September 21st, 2013, 7:32 am

howdy Banditz71,

you are welcome & good luck! [*grin*]

take care,
lee

Banditz71

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Post Posted September 21st, 2013, 8:35 am

One thing I didn't mention before is the fact this same exact issue is on ALL 3 of my TB installations ( Desktop at work......desktop and laptop at home ). Here's what I'm seeing in regards to what you mentioned:

mail.server.server1.directory..............C:\Users\****\AppData\Roaming\Thunderbird\Profiles\2pt1axtm.TB 24\Mail\Local Folders
mail.server.server1.directory-rel.........[ProfD]Mail/Local Folders
mail.server.server1.hostname.............Local Folders
mail.server.server1.name...................Local Folders
Richard H.

Lee_Dailey

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Post Posted September 21st, 2013, 9:06 am

howdy Banditz71,

well, that idea went poof! [*sigh ...*]

*****
your profile directory name is "2pt1axtm.TB 24". what happens if you rename it without the " " in the extension? "tb24" instead of "tb 24"? this is a wag [wild ass guess] since i have no freaking idea what the actual problem is.

*****
it's only 84 characters, so it aint a path-too-long problem. ratzenfratz!

*****
i have never seen the error you are seeing. i wonder what part of the code it's coming from? if you were using some drive other than C then i would wonder if tbird thot it was a removable drive. i can see that a removable drive might be something the devs would test for. unlikely, but at least vaguely possible ... [*grin*]

take care,
lee

rais
 
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Post Posted September 21st, 2013, 9:33 am

All of a sudden I'm getting this message

google
it, using the exact wording of the error message

Banditz71

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Post Posted September 21st, 2013, 9:51 am

Changing name didn't make a difference......they've always had a "space" in the name with no problems.

Googled it with no luck......

Again, what really makes this weird is that ALL 3 installations are now having this issue.......so it's not something that went astray on "one" of them........ ](*,) ](*,) :?
Richard H.

Lee_Dailey

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Post Posted September 21st, 2013, 10:25 am

howdy Banditz71,

well, fragglejabbitz! i figured it was not the space, but it seemed worth trying out. i'm going back to lurking ...

i recommend you make a new profile and see what happens.

take care,
lee

Lee_Dailey

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Post Posted September 21st, 2013, 10:55 am

howdy Banditz71,

take a look at this thread ...
how to find the source for an error msg? • mozillaZine Forums

it seems from the bug that morat linked to that the likely problem is one or more folder names that are invalid. you pro'ly otta list out the folder names at the various levels of your profile.

take care,
lee

-ps
i managed to get this far ...
Code: Select all
304 function checkDirectoryIsAllowed(aLocalPath) {
305 /**
306 * Check if the local path (aLocalPath) is 'safe' i.e. NOT a parent
307 * or subdirectory of the given special system/app directory (aDirToCheck).
308 *
309 * @param aDirToCheck An object describing the special directory.
310 * The object has the following members:
311 * dirsvc : A path keyword to retrieve from the Directory service.
312 * dir : An absolute filesystem path.
313 * Only one of 'dirsvc' or 'dir' can be specified.
314 * OS : A string of comma separated values defining on which
315 * Operating systems the folder is unusable:
316 * null = all
317 * WINNT = Windows
318 * Darwin = OS X
319 * Linux = Linux
320 * safeSubdirs : An array of directory names that are allowed to be used
321 * under the tested directory.
322 * @param aLocalPath An nsIFile of the directory to check, intended for message storage.
323 */


... and got stuck. i can't figure out what dirs are used in the "safeSubdirs" array. [*sigh ...*] i _really_ aint a pregrammer! [*grin*]
lee-

Banditz71

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Post Posted September 21st, 2013, 11:27 am

Lee - Thanks for all your time and effort on this......I'll take a look at that. But how can it be explained that 3 different installations are ALL doing the same thing at the same time.......and in fact, it may actually be 4 different installations.....my Dad's computer at work may also be acting the same way ("seems like" I checked it yesterday as well). All the folder names are the same as they've always been........the only thing that was done was an update to v24 from the latest v17. Strange strange strange! :?: :?:
Richard H.

Banditz71

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Post Posted September 21st, 2013, 12:08 pm

Did a new "test" profile......just setup one of my addresses......the error doesn't occur......but the Local Directory Path is identical (except for profile name).
Richard H.

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