Unable to send e-mails with Lightning enabled

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elboreth
New Member
Posts: 1
Joined: October 7th, 2015, 3:42 pm

Re: Unable to send e-mails with Lightning enabled

Post by elboreth »

Hi,

Thank you for the solution. I also run Avast but use Seamonkey. Had the same problem after uploading the latest Avast. I'm not a techie and it took me a few minutes to figure out the exclusion feature of Avast. But I got it. Thx again.
Uncle Marc
Posts: 1
Joined: November 2nd, 2015, 8:45 pm

Re: Unable to send e-mails with Lightning enabled

Post by Uncle Marc »

I've just tried the fix of adding an exclusion (I did it both in the General tab and the other tab for Active Protection).

I use Seamonkey (v 2.38) and its mail program under Windows XP (SP3).

What I'd noticed was that anytime I tried to send an attachment (usually a Word document - .rtf file), it would give me that unable to send the file file error cited in the original post. If I created a contact in my Address Book/Collected Addresses and listed that the contact prefers to receive mail formated as Html, the email would send normally. If the contact was an existing one, I still had to toggle the preferred formatting to HTML.

I had despaired of having to make that change for every contact that needed something attached and hoped there would be a global solution, so I hope the fix takes.

Thanks!
waltdaniels
Posts: 14
Joined: August 26th, 2007, 11:10 am
Location: Cincinnati OH
Contact:

Re: Unable to send e-mails with Lightning enabled

Post by waltdaniels »

elboreth wrote:Hi,

Thank you for the solution. I also run Avast but use Seamonkey. Had the same problem after uploading the latest Avast. I'm not a techie and it took me a few minutes to figure out the exclusion feature of Avast. But I got it. Thx again.
How do I find the exclusion feature in Avast, and how to use it? I have this same problem just using Avast and Thunderbird.
Walt Daniels in New Burlington, a quiet suburb of Cincinnati
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tanstaafl
Moderator
Posts: 49647
Joined: July 30th, 2003, 5:06 pm

Re: Unable to send e-mails with Lightning enabled

Post by tanstaafl »

waltdaniels
Posts: 14
Joined: August 26th, 2007, 11:10 am
Location: Cincinnati OH
Contact:

Re: Unable to send e-mails with Lightning enabled

Post by waltdaniels »

waltdaniels wrote:
elboreth wrote:Hi,

Thank you for the solution. I also run Avast but use Seamonkey. Had the same problem after uploading the latest Avast. I'm not a techie and it took me a few minutes to figure out the exclusion feature of Avast. But I got it. Thx again.
How do I find the exclusion feature in Avast, and how to use it? I have this same problem just using Avast and Thunderbird.
Thanks for the detailed explanation on using the exclusions.... Seems to have fixed my problem! THANKS!
Walt Daniels in New Burlington, a quiet suburb of Cincinnati
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