Upgraded to 38.1: stuck in looking for folders....

[steve newman]

Dan, thanks for the info, but i never got to use it.
Actually, i got Christian, the customer support guy at SpamArrest, to downgrade
Tbird from 38.1 back to 31.7 for me.
He took over my pc with a screen sharing program (Access, i think) and did it in a
few minutes. Great tech support at Spam Arrest. I informed them of the problem
yesterday and today it was fixed.

[wsmwk]

It would be nice if the spamarest folks would point you to a support article describing the problem, so that everyone can follow and thus we would know when they fix the issue. Does such a link exist?

[wsmwk]

michabbb,

Did spamarrest get back to you with more information?

https://support.mozilla.org/en-US/questions/1071254 is another spamarrest user with problems

[carrabino]

you're not alone and I'm so fed up with this issue that i'm dusting off Outlook 2010.

I've been experiencing this same "looking for folders" on IMAP account issue for a while.
I'm a former programmer, and all my money says it's a glitch in the code, not a user error.

[tinglis]

I have stumbled across this thread while suffering what sounds like exactly the same problem. The difference is that it is now 2017, I am using Thunderbird 52.1.0 with Windows 10 (NOT the big new update which I have not received yet) and my email provider is BT.
I will start a new thread so that my comment gets seen.