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thunderbird freezing since upgrading to windows10

User Help for Mozilla Thunderbird
flymike
 
Posts: 2
Joined: July 30th, 2007, 1:56 pm

Post Posted September 30th, 2015, 8:05 am

I agree, Thunderbird is unusable on Windows 10.
I have tried Win7 Compatibility (with & without Administrator) but sill get the freezes. The difference is that I don't see the rotating blue circles when it is frozen in Win7 mode.
I also don't think the problem is firewall related. I tried disabling Windows Firewall completely, and see no improvement.
I also increased my mailbox poll intervals. Again, no difference.

ArKay
 
Posts: 27
Joined: April 11th, 2003, 6:36 pm

Post Posted September 30th, 2015, 8:36 am

Running it in Windows 8 compatibility mode seems to work fine for me! No admin rights required.

Looks like people are having a couple of different issues?

ArKay
 
Posts: 27
Joined: April 11th, 2003, 6:36 pm

Post Posted October 2nd, 2015, 1:54 pm

Weeeeell, I spoke too soon. It still freezes. Even in Win 7 comp. mode and admin rights. Sick of it!

Anyone know any other good email clients?

fcsp
 
Posts: 1
Joined: March 2nd, 2016, 6:20 am

Post Posted March 2nd, 2016, 7:15 am

I experienced the freezing of TB 38.6.0 after an upgrade from Win7 64 Bit to Win 10 64 Bit. Nearly (!) each time a message should be deleted, TB froze for 10 to 120 seconds before it responded again.

It stopped happening immediatly and permanently when I forbid TB to support the system global search and indexing (options-->advanced-->general-->enable global search and indexer).

wsmwk
 
Posts: 2615
Joined: December 7th, 2004, 6:52 am

Post Posted March 3rd, 2016, 6:41 am

fcsp wrote:I experienced the freezing of TB 38.6.0 after an upgrade from Win7 64 Bit to Win 10 64 Bit. Nearly (!) each time a message should be deleted, TB froze for 10 to 120 seconds before it responded again.

It stopped happening immediatly and permanently when I forbid TB to support the system global search and indexing (options-->advanced-->general-->enable global search and indexer).

For users who have updated to Windows 10, the most common cause of performance issues is Antivirus software. You should explore that aspect https://wiki.mozilla.org/Thunderbird:Te ... nce_Issues

jkohler9
 
Posts: 1
Joined: March 3rd, 2016, 10:02 am

Post Posted March 3rd, 2016, 10:09 am

I had the freezing problem while deleting email if I was in the reading pane with the message I wanted to delete. If I left the message pane and went back to whatever mailbox the message was stored in, I could delete it without getting the "Thunderbird is not responding" message. I'm running Win 10, on a dell 64bit inspirion 4457.

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