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Manually sort folders

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jgrider
 
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Joined: May 8th, 2016, 6:59 am

Post Posted May 8th, 2016, 7:10 am

Hello,
Manually Sort Folders in Thunderbird 17.0.5 doesn't work for me any longer. When I bring it up all I get is a blank white rectangle where the list of accounts / folders should be. Anyone else experiencing this or have a remedy ? I've tried reinstalling but the same problem happens.

I should also mention that the drop down menu in the sort folder tab is also blank. And the refresh, close buttons don't work
Last edited by jgrider on May 8th, 2016, 7:52 am, edited 1 time in total.
I'm 90% computer illiterate

LIMPET235
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Post Posted May 8th, 2016, 7:20 am

Hi,
I've never used that extension but have you tried contacting the developer?
Are you using the latest version?
ref; > https://addons.mozilla.org/en-us/thunde ... t-folders/
Possibly try Mozilla Safe Mode?
> http://kb.mozillazine.org/Safe_Mode

Moving this to Thunderbird Support...
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jgrider
 
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Joined: May 8th, 2016, 6:59 am

Post Posted May 8th, 2016, 8:07 am

Hello,
Thanks to you I finally found the developer's email. And yes I'm using the latest version
I'm 90% computer illiterate

tanstaafl
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Post Posted May 8th, 2016, 12:49 pm

I installed version 1.1.1 of that add-on from the Mozilla add-ons web site in Thunderbird 45.0 and had no problem manually sorting some of the folders. I suspect you need to expand the version information section near the bottom of that web page until you find the link for version 1.1. It supports Thunderbird 17.0a1 - 42.0. The latest version only supports version 45.0 - 48.0a1.

jgrider
 
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Joined: May 8th, 2016, 6:59 am

Post Posted May 8th, 2016, 5:44 pm

tanstaafl wrote:I installed version 1.1.1 of that add-on from the Mozilla add-ons web site in Thunderbird 45.0 and had no problem manually sorting some of the folders. I suspect you need to expand the version information section near the bottom of that web page until you find the link for version 1.1. It supports Thunderbird 17.0a1 - 42.0. The latest version only supports version 45.0 - 48.0a1.


I did have to downgrade to 1.1. The developer was prompt to respond. Thanks to all or your help
I'm 90% computer illiterate

LIMPET235
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Post Posted May 9th, 2016, 5:35 am

Thanks tanstaafl.
I missed that jgrider was running v17 & not the latest one. :)
Ancient Amateur Astronomer
Win-7-HP/IntelĀ® DualCore-2.0GHz/500G HDD/4 Gig Ram/550Watt PSU/350WattUPS/Firefox-20.0-56.0.1-57.0/T-bird-2.0.0.24/SnagIt-v10.0.1/MWP-7.11.0.
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(Always choose the "Custom" Install.)

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