Missing folders TB 38.8 (ubuntu 14.04)

[robbyx]

Looking in my profile under /mail/local folders/ I have 02groups and constant messages.sbd. This is folder which has a lot of subfolders. When I load TB 38.8 and look at the folder pane that subfolder is not showing. Is there a way to make it re-appear with all its subfoldlers?

[tanstaafl]

Check the file permissions for the parent and child folder *.msf files. They should not be marked read-only. Only the *.sbd directories should be.

[robbyx]

I do not think that is the problem because they are not RO. in the meantime I deleted the smart folder as per your instructions at
http://kb.mozillazine.org/Go_back_to_an ... hunderbird

Deleting the smart folder has not brought back the missing folders.

[robbyx]

I have tried renaming the missing folder and starting in safe mode. No joy.

[tanstaafl]

I do not think that is the problem because they are not RO. in the meantime I deleted the smart folder as per your instructions at
http://kb.mozillazine.org/Go_back_to_an ... hunderbird

Huh? I didn't suggest you follow any of the instructions in that article. It has a section on how to delete smart folders only in case "If you ever selected Unified Folders (originally called Smart Folders) in 3.x you may have a pseudo Unified Folders (or Smart Folders) account listed in the folder pane." is true.

One kludgy solution might be to import the folders underneath a different parent folder in Local Folders using the ImportExportTools add-on. See http://kb.mozillazine.org/Importing_folders . If that works then you could either delete the originals or try to compare the two sets of folders to figure out what caused the problem.

[robbyx]

Thank you for your help. I accidentally found a much easier approach:

I created a folder with the same name as the sbd folder that was not appearing in the folderpane. I then saw that all the subdirectories inside the sbd file were shown in the folderpane with their postings. No need to import the folders as they appeared automatically.

[robbyx]

What is the easiest way to move the folder with its subfolders? Drag and drop does not work on the folder.

[tanstaafl]

Try running in safe mode (help -> restart Thunderbird with add-ons disabled) in case an add-on is causing your problem.