MozillaZine

Have no place to put in my password to get email.

User Help for Mozilla Thunderbird
Presview77
 
Posts: 2
Joined: April 24th, 2015, 5:24 pm

Post Posted September 14th, 2016, 12:20 am

I have my password to get my email, but have no box to put it in. Any help would help my nightmare. Thank You

DanRaisch
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Posts: 117624
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted September 14th, 2016, 3:39 am

Moving to Thunderbird Support.

Thunderbird will not display a password entry field until it has made a valid connection with the server. If you are not seeing that it probably means there is something wrong with the settings entered for the account.

* What is the exact wording of the error message (if any) that you are receiving?
* Is your mail service from an ISP, corporate e-mail system or Web-based?
* Are you using an antivirus and/or a firewall program? Which one(s)?

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