Have no place to put in my password to get email.
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- Posts: 2
- Joined: April 24th, 2015, 5:24 pm
Have no place to put in my password to get email.
I have my password to get my email, but have no box to put it in. Any help would help my nightmare. Thank You
- DanRaisch
- Moderator
- Posts: 127185
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: Have no place to put in my password to get email.
Moving to Thunderbird Support.
Thunderbird will not display a password entry field until it has made a valid connection with the server. If you are not seeing that it probably means there is something wrong with the settings entered for the account.
* What is the exact wording of the error message (if any) that you are receiving?
* Is your mail service from an ISP, corporate e-mail system or Web-based?
* Are you using an antivirus and/or a firewall program? Which one(s)?
Thunderbird will not display a password entry field until it has made a valid connection with the server. If you are not seeing that it probably means there is something wrong with the settings entered for the account.
* What is the exact wording of the error message (if any) that you are receiving?
* Is your mail service from an ISP, corporate e-mail system or Web-based?
* Are you using an antivirus and/or a firewall program? Which one(s)?