thunderbird freezes up when writing an email
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thunderbird freezes up when writing an email
Thunderbird freezes up often when writing an email. Window searchs for solution, but cannot fix it. Have to close program and wait. Can this be fixed?
- DanRaisch
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Re: thunderbird freezes up when writing an email
Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
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Re: thunderbird freezes up when writing an email
I don't know about "safe mode"
- DanRaisch
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Re: thunderbird freezes up when writing an email
See the link I posted in my previous reply for information on testing in that environment.
- tanstaafl
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Re: thunderbird freezes up when writing an email
http://forums.mozillazine.org/viewtopic ... #p14609987
This is a known problem that Mozilla QA describes as a performance regression bug (which I think is disingenuous) - https://bugzilla.mozilla.org/show_bug.cgi?id=929281 . I ran into it regularly for over a month (starting with version 45.1), it almost made using Thunderbird unusable. Now it just occurs now and then. If you don't click on the program again and wait several minutes it will recover.
This is a known problem that Mozilla QA describes as a performance regression bug (which I think is disingenuous) - https://bugzilla.mozilla.org/show_bug.cgi?id=929281 . I ran into it regularly for over a month (starting with version 45.1), it almost made using Thunderbird unusable. Now it just occurs now and then. If you don't click on the program again and wait several minutes it will recover.
- DanRaisch
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Re: thunderbird freezes up when writing an email
Hmm. I've never see that happen under Win Vista or Win 10.I ran into it regularly for over a month (starting with version 45.1),
- tanstaafl
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Re: thunderbird freezes up when writing an email
My impression is that its not a common problem.
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Re: thunderbird freezes up when writing an email
I am trying safe mode to seee if it reduces freeze ups- I sure hope so.
Last edited by DanRaisch on October 3rd, 2016, 3:33 am, edited 1 time in total.
Reason: Email address removed per forum rules. http://forums.mozillazine.org/faq.php?mode=rules#f4r4
Reason: Email address removed per forum rules. http://forums.mozillazine.org/faq.php?mode=rules#f4r4
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Re: thunderbird freezes up when writing an email
In safe mode it still froze up. What is next best email program to use when having gmail accounts?
- tanstaafl
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Re: thunderbird freezes up when writing an email
Depends upon your criteria (whats important to you). The free version of the em client is a good email client with built-in support for Gmail specific features. That includes OAuth2 and synchronizing your contacts and calendar with Google services. I use that email client with Gmail and Outlook.com to help troubleshoot whether Thunderbird or the mail server is to blame when I run into certain problems. It works well. However, you'd have to give up having add-ons (all they let you do is create themes with different colors, you can't even change the font/font size) and it supports almost no customization. The free version is limited to two accounts.
Don't overlook the possibility of using an older version of Thunderbird for a while while waiting to see if this bug gets fixed. It is supposedly a regression bug, and later versions made a big difference to me. See http://kb.mozillazine.org/Go_back_to_an ... hunderbird . Another possibility would be to try a "earlybird" build from https://www.mozilla.org/en-US/thunderbird/channel/ . In both cases you could install that version of Thunderbird in a different directory, and use the same profile. If you use an older version, disable automatic updating in tools -> options -> advanced -> update.
Don't overlook the possibility of using an older version of Thunderbird for a while while waiting to see if this bug gets fixed. It is supposedly a regression bug, and later versions made a big difference to me. See http://kb.mozillazine.org/Go_back_to_an ... hunderbird . Another possibility would be to try a "earlybird" build from https://www.mozilla.org/en-US/thunderbird/channel/ . In both cases you could install that version of Thunderbird in a different directory, and use the same profile. If you use an older version, disable automatic updating in tools -> options -> advanced -> update.
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Re: thunderbird freezes up when writing an email
Could not download an older Thunderbird version. But download Beta new program and set it so it would not update without my permission. I'll see how that works without freezing up. Thanks - Jim Step
- kronckew
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Re: thunderbird freezes up when writing an email
it's happening to me in win10 14935.1000 fast track insider build, waiting on it's (hopefull) recovery in a few minutes. has been for a while...current x64 'daily'.DanRaisch wrote:Hmm. I've never see that happen under Win Vista or Win 10.I ran into it regularly for over a month (starting with version 45.1),
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Re: thunderbird freezes up when writing an email
Lately, the most common cause is McAfee.
A comprehensive test to determine if cause is in Thunderbird ... start *Windows'* safe mode with networking enabled
- win10 http://windows.microsoft.com/en-us/wind ... windows-10
- win8 http://windows.microsoft.com/en-us/wind ... -safe-mode
- win7 http://windows.microsoft.com/en-us/wind ... =windows-7
Still In Windows safe mode, start thunderbird in safe mode
- https://support.mozilla.org/kb/safe-mode-thunderbird
If problem goes away then 99% certain it's not caused by Thunderbird
A comprehensive test to determine if cause is in Thunderbird ... start *Windows'* safe mode with networking enabled
- win10 http://windows.microsoft.com/en-us/wind ... windows-10
- win8 http://windows.microsoft.com/en-us/wind ... -safe-mode
- win7 http://windows.microsoft.com/en-us/wind ... =windows-7
Still In Windows safe mode, start thunderbird in safe mode
- https://support.mozilla.org/kb/safe-mode-thunderbird
If problem goes away then 99% certain it's not caused by Thunderbird
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Re: thunderbird freezes up when writing an email
I have faced a similar problem of Thunderbird freezing every time I am changing the folder or moving from one email account to another.
Since the problem was with negotiation between mail folders it was suspected to be something with the mail index of thunderbird.
Deleted all the msf file and restarted Thunderbird, The problem got resolved.
Since the problem was with negotiation between mail folders it was suspected to be something with the mail index of thunderbird.
Deleted all the msf file and restarted Thunderbird, The problem got resolved.
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Re: thunderbird freezes up when writing an email
I downloaded a new Beta version, and so far it has NOT crashed.
Thanks for suggestion
Jim Step
Thanks for suggestion
Jim Step