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Slow memory leak over time (Windows)

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paincoder
 
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Joined: December 19th, 2016, 2:45 am

Post Posted December 19th, 2016, 2:52 am

I've noticed that memory usage slowly reaches over 1GB if I leave Thunderbird running, so I decided to monitor it:
Image

Here's the troubleshooting information: https://my.mixtape.moe/rrxlto.txt

Are there any logs I could look at to find out more about the cause?

Thanks in advance.

tanstaafl
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Posts: 43991
Joined: July 30th, 2003, 5:06 pm

Post Posted December 19th, 2016, 4:34 pm

You have a memory leak. Frequently its due to an add-on or anti-virus/security software.. It can be a pain to track down the culprit but usually you can do that. See http://kb.mozillazine.org/Performance_- ... ird#Memory and/or https://wiki.mozilla.org/Thunderbird:Te ... e_Problems .

Moved from Thunderbird Bugs to Thunderbird Support as this is not a discussion about a confirmed bug in the bugzilla database.

paincoder
 
Posts: 2
Joined: December 19th, 2016, 2:45 am

Post Posted December 19th, 2016, 6:40 pm

Thank you for your response. I had gone through the steps mentioned in the second link, but the issue persists even with a completely fresh profile (no addons, settings, or anything like that imported). Memory usage has grown above a gigabyte overnight with only 2 gmail and one XMPP account.

Once I have the time I'll set up the logging explained in step 8 and proceed to file a bug report.

wsmwk
 
Posts: 2480
Joined: December 7th, 2004, 6:52 am

Post Posted December 26th, 2016, 3:41 am

paincoder wrote:Thank you for your response. I had gone through the steps mentioned in the second link, but the issue persists even with a completely fresh profile (no addons, settings, or anything like that imported). Memory usage has grown above a gigabyte overnight with only 2 gmail and one XMPP account.

Once I have the time I'll set up the logging explained in step 8 and proceed to file a bug report.

THanks. Please do

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