emails older than 15/11 have disappeared

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cnor
New Member
Posts: 1
Joined: January 5th, 2017, 6:00 pm

emails older than 15/11 have disappeared

Post by cnor »

Hi,

I have 3 accounts setup in thunderbird.
All of them are pop3.
All the emails prior to 15/11/2016 have disappeared.
I've checked all the details in this url:
http://kb.mozillazine.org/Disappearing_mail

And it seems to be alright, except for a duplicated folder account which I have deleted.
I dont have the files in my server already.
This happened recently.
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DanRaisch
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Posts: 127240
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: emails older than 15/11 have disappeared

Post by DanRaisch »

To confirm, all messages prior to 15 November of last year have disappeared from all three accounts. Is that right?
Do you have a back up of that profile?
If you close Thunderbird and open a message file (Inbox or other) in a text editor is the data of the earlier messages present?
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