Suddenly I am unable to send emails. Emails are received ok but not sent.
I get a message saying that the login to send server failed.
My password is correct and I am able to log in and access my emails through the xtra website.
Xtra 'support' could find no problem at their end.
I have tried deleting and re-entering my password.
I have the latest Thunderbird (45.6)
Windows 8.1
Eset smart security AV. (disabling email scanning makes no difference to problem)
Anyone got any suggestions?
Unable to send
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- Posts: 35
- Joined: April 14th, 2014, 6:35 pm
- Location: 45 South
- Contact:
- makaiguy
- Posts: 16878
- Joined: November 18th, 2002, 6:44 pm
- Location: Somewhere in SE USA
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Re: Unable to send
First suggestion: give us the full and complete text of the error message you receive when attempting to send.
Doug Wilson
Win10 64bit: FF 115.0.02 64bit, TB 102.12.0 32-bit ║ Android 13/10: FF 115.2.0/115.0.1 ║ No TB for Android available, dammit!
What a fool believes he sees, no wise man has the power to reason away - Doobie Brothers
Win10 64bit: FF 115.0.02 64bit, TB 102.12.0 32-bit ║ Android 13/10: FF 115.2.0/115.0.1 ║ No TB for Android available, dammit!
What a fool believes he sees, no wise man has the power to reason away - Doobie Brothers
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- Posts: 35
- Joined: April 14th, 2014, 6:35 pm
- Location: 45 South
- Contact:
Re: Unable to send
'Login to server send.xtra.co.nz failed'makaiguy wrote:First suggestion: give us the full and complete text of the error message you receive when attempting to send.
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- Posts: 35
- Joined: April 14th, 2014, 6:35 pm
- Location: 45 South
- Contact:
Re: Unable to send
Xtra has just put up a recorded message that some customers may be experiencing problems sending. They're working on it - so looks like it's a problem at their end.