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Top of email exra large

User Help for Mozilla Thunderbird
harryb649
 
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Joined: June 29th, 2008, 5:00 pm

Post Posted January 11th, 2017, 3:26 pm

My father in law has a problem with the top and bottom of his emails being extra large print -- 1 1/2 inch high and bold. The main body of the email is OK. Also grid lines in these sections. I think he changed some setting some where but I can't figure out which. He ia using the latest Thunderbird and win 10. Any suggestions would be appreciated

DanRaisch
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Post Posted January 11th, 2017, 7:24 pm

Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode

harryb649
 
Posts: 17
Joined: June 29th, 2008, 5:00 pm

Post Posted January 11th, 2017, 8:04 pm

Have not tried that, will do so next time I am over

harryb649
 
Posts: 17
Joined: June 29th, 2008, 5:00 pm

Post Posted January 11th, 2017, 8:07 pm

I do feel he has changed some setting by mistake, He has no add ons that I know off

harryb649
 
Posts: 17
Joined: June 29th, 2008, 5:00 pm

Post Posted February 3rd, 2017, 10:25 am

Well we tried starting in safe mode but it made no difference. The top of the email was still EXTRA large while the main body of the email was OK. When the email is forwarded it is ok when viewed on the other computer

DanRaisch
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Post Posted February 3rd, 2017, 2:31 pm

Then it seems to be just the font displayed in portions of Thunderbird. See this article for information on changing fonts -- http://kb.mozillazine.org/Pane_and_menu_fonts

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