Thunderbird Not Downloading Email

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txokhick
Posts: 1
Joined: March 17th, 2017, 7:04 pm

Thunderbird Not Downloading Email

Post by txokhick »

Dear Forum, My Thunderbird worked fine with Earthlink until yesterday a bit before noon. Since then, my Thunderbird client will not download messages. Any idea if it was Earthlink (or ATT in my area as a Hyperlink carrier) that changed something??? deg
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DanRaisch
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Posts: 127246
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Thunderbird Not Downloading Email

Post by DanRaisch »

Your post was split from its original location because there is not yet enough information in that thread to know if your issue is really the same or different. Trying to work with different problems in one thread leads to confusion.

Are you able to send messages but not received them?
What error message do you see when trying to get messages?
How is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.
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