MozillaZine

Crashing

User Help for Mozilla Thunderbird
Raayat
 
Posts: 3
Joined: March 18th, 2017, 3:37 pm

Post Posted March 18th, 2017, 3:40 pm

Everything looks fine, and I use it throughout the day.
Then I go to click on an email, and TB crashes.
Latest version.
Windows 10
Anyone else?
[-o< #-o :-k

tanstaafl
Moderator

User avatar
 
Posts: 42805
Joined: July 30th, 2003, 5:06 pm

Post Posted March 18th, 2017, 8:01 pm

Try running in safe mode (help -> restart with add-ons disabled), it might be due to one of your add-ons. I'm not talking about windows safe mode, which is something quite different.

I suggest you also run a memory diagnostic, and have windows check your disk drive for errors. See http://www.thewindowsclub.com/disk-erro ... -windows-8 and http://www.softwareok.com/?seite=faq-Windows-10&faq=95

wsmwk
 
Posts: 2342
Joined: December 7th, 2004, 6:52 am

Post Posted March 24th, 2017, 12:38 pm


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