Thunderbird didn't receive a gmail message.[Solved]

User Help for Mozilla Thunderbird
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Joined: March 19th, 2017, 10:41 am

Post Posted March 19th, 2017, 11:02 am

Hi, I'm using Thunderbird 45.8.0 on a Mac to view my gmail (imap). I was concerned when I didn't receive an email I was expecting a few days ago, so I went online and searched on gmail. The message did arrive as expected on gmail, but did not come through to Thunderbird. I did numerous searches with the subject, from address, and message ID. I also checked spam.

Is there some way I can further troubleshoot/debug? I want to put in all the effort I can to use Thunderbird, because so far I love it. However if can't safely assume I am getting all my mail, unfortunately I cannot stay.

BTW, I figured out the answer to my previous post about searching (there is a link at the top of the search page to view as a list). I would delete the post, but its not showing up anywhere, perhaps because it is waiting for approval.


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Post Posted March 19th, 2017, 11:50 am

I edited your post to add [Solved] to the title. You couldn't do that yet using the edit button since your post hadn't been approved yet.

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