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Thunderbird fails to produce obvious search results

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beeskeptical
 
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Joined: April 3rd, 2017, 12:20 pm

Post Posted April 3rd, 2017, 12:26 pm

I find Thunderbird's message search feature to be hopelessly defective. It routinely fails to yield obviously conforming search results -- across every update I have every applied.

Does anyone know if there is a way to get proper functionality out of the search feature, or rebuild some sort of search index. Alternatively, can anyone recommend a third party app which properly indexes and searches Thunderbird email?

Thank you.

DanRaisch
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Post Posted April 3rd, 2017, 12:35 pm

Moving to Thunderbird Support.

Which search function are you using? That is, how are you initiating the search?

beeskeptical
 
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Post Posted April 3rd, 2017, 1:07 pm

Hi. I get the same flawed results using both the quick filter function within an open folder or the command-K search actual search feature.

DanRaisch
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Post Posted April 3rd, 2017, 1:13 pm

That could be the result of out-of-synch indexes.

Close Thunderbird and navigate to the profile folder. Locate the file global-messages-db.sqlite and delete that index file. That global index file will be rebuilt when Thunderbird starts.
To rebuild the index for message files, right click on the name of the folder before the next search and select "Properties" from the context menu, then click on "Repair Folder" to trigger rebuilding of the index file. (You shouldn't have to do that before each search, just the first time you initiate a search of a particular folder to ensure that the index is in synch with the data in the associated message file.

Also, how is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.

beeskeptical
 
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Joined: April 3rd, 2017, 12:20 pm

Post Posted April 5th, 2017, 1:01 pm

DanRaisch, thank you very much for these suggestions. I will try them. One question: Will repairing a folder also repair all of its sub-folders? Can I get away just with trying that on key folder/subfolder sets, rather than deleting and rebuilding the whole index?

DanRaisch
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Post Posted April 5th, 2017, 1:28 pm

Will repairing a folder also repair all of its sub-folders?

No, it will not. Thunderbird uses the term "sub-folder" but they are actually separate folders with their messages stored in separate files from the "parent."

As for the need to delete and rebuild the whole index, there is only one global index file. The .msf files (indexes of a sort) associated with the individual folders/files are not involved in the Global Search process.

beeskeptical
 
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Joined: April 3rd, 2017, 12:20 pm

Post Posted April 5th, 2017, 2:51 pm

Got it, thanks much.

DanRaisch
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Post Posted April 5th, 2017, 2:58 pm

You're welcome.

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