Cannot select emails in preview pane on Thunderbird

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mileena
Posts: 54
Joined: May 14th, 2005, 10:13 pm

Cannot select emails in preview pane on Thunderbird

Post by mileena »

Hi, I have to most recent version of Thunderbird. I am using a desktop with Windows 7 Home.

After my computer crashed, I can no longer select email in the preview pane. I click on an email and it et outlines in blue, but I can't select it, so the generic "Welcone to Thunderbird" message appears in the pane below it. See:

https://s18.postimg.org/yr5aq3221/no-select.gif

I have tried closing then re-opening Thunderbird, with no luck. I tried right-clicking the inobx folder, and selecting "properties" to attempt repair, but nothing happens. I cannot even tell you the version number, since after I clock "Help", nothing happens.

Ant ideas? Thanks!
Last edited by DanRaisch on April 16th, 2017, 4:53 am, edited 1 time in total.
Reason: Image tags removed to restore page formatting.
mileena
Posts: 54
Joined: May 14th, 2005, 10:13 pm

Re: Cannot select emails in preview pane on Thunderbird

Post by mileena »

Ok, problem solved! I just restarted the computer!
mileena
Posts: 54
Joined: May 14th, 2005, 10:13 pm

Re: Cannot select emails in preview pane on Thunderbird

Post by mileena »

Just an update:

The problem occurs every time there is a Thunderbird update (it just happened to me again a few minutes ago). It says you have to restart Thunderbird. But you also have to restart your computer. This is a glitch made by Mozilla and they are not aware of it yet.
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DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
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Re: Cannot select emails in preview pane on Thunderbird

Post by DanRaisch »

Menu path Tools->Options->General->Thunderbird start page->make sure that you have unchecked "When Thunderbird launches..."
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