Thunderbird lost folders

[danspincu]

for some reason I have lost a lot of my folders. I am running version 4.8.0 in IMAP on Win10. I have tried finding how to reindex my files, but can not find the way to do it. I hope that will solve my problem!

[DanRaisch]

I split your post from its original location because that thread died over two years ago and because the issue you're reporting here has nothing to do with the issue in that topic.

Are you actually using version 4.8.0 of Thunderbird or was that a typo?

If you can't see some folders in the left hand pane of the Thunderbird window, try subscribing to them -- http://www.pcworld.com/article/250202/t ... tions.html

[danspincu]

I split your post from its original location because that thread died over two years ago and because the issue you're reporting here has nothing to do with the issue in that topic.

Are you actually using version 4.8.0 of Thunderbird or was that a typo?

If you can't see some folders in the left hand pane of the Thunderbird window, try subscribing to them -- <!-- m --><a class="postlink" href="http://www.pcworld.com/article/250202/t ... e/250202/t ... tions.html</a><!-- m -->

I am using 52.0.1 (32-bit)

What does 'subscribing to them" mean?

[wsmwk]

safe mode?

[DanRaisch]

What does 'subscribing to them" mean?

See the article I provided a link to above for information on subscribing to IMAP folders.
See this article for information on Mozilla Safe Mode -- http://kb.mozillazine.org/Safe_mode

[danspincu]

I guess I must be dumb, but I do not understand what you wrote! First of all, I can not find the article you referenced above. Second, what do I need safe mode for, and how will that help me get back my folders.

Finally, it seems to me that after I delete a few emails, my Thunderbird hangs up for a while. I can go to other programs, but TB gets a blank space near the top, and will not allow me to do anything for a period, then goes back active again.

[DanRaisch]

OK, here's the link...again....click on the link to go to the article. http://www.pcworld.com/article/250202/t ... tions.html

Mozilla Safe Mode is a diagnostic tool useful in determining if an installed extension or theme is causing issues with the program. When things work properly in Safe Mode but not in Standard Mode it often indicates that an installed extension is causing problems.

Who is your email provider?