Contacts don't appear when writing emails

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Marmotte123
Posts: 1
Joined: May 22nd, 2017, 7:57 am

Contacts don't appear when writing emails

Post by Marmotte123 »

Hello,

I have imported my contacts from Windows Live Mail to Thunderbird but when I write a message, none of the contacts seem to exist. I type an email address and it remains in red - as unknown.

Did I do something wrong when importing? I can see all my contacts in Address Book so I don't understand why they don't appear when I type them as recipient.

Thanks!
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DanRaisch
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Posts: 127187
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Contacts don't appear when writing emails

Post by DanRaisch »

When checking the contacts in the Address Book, is the email field of each record populated with a valid value?
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