[Solved] Urgent help needed to recover deleted mail

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sajjansinghania
Posts: 235
Joined: June 11th, 2007, 6:14 pm

[Solved] Urgent help needed to recover deleted mail

Post by sajjansinghania »

I deleted one very important mail by mistake. After deletion, it does not show in my Trash folder. How do recover it ?
Un=rgent please help.
Thanks tons.
Last edited by sajjansinghania on June 9th, 2017, 5:44 am, edited 1 time in total.
morat
Posts: 6432
Joined: February 3rd, 2009, 6:29 pm

Re: Urgent help needed to recover deleted mail

Post by morat »

sajjansinghania
Posts: 235
Joined: June 11th, 2007, 6:14 pm

Re: Urgent help needed to recover deleted mail

Post by sajjansinghania »

morat Sir,
http://kb.mozillazine.org/Undelete_a_message
I downloaded above but it does not install, says, Cant instal, add on is not verified.
But I thnak you Sir, for instant response.
Kindly suggest alternate.
Cheers.
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tanstaafl
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Posts: 49647
Joined: July 30th, 2003, 5:06 pm

Re: Urgent help needed to recover deleted mail

Post by tanstaafl »

I suggest you backup your profile before you try anything. The simplest way is to use Help -> Troubleshooting Information -> Show Folder to open your systems file manager at the current profile, and then copy/paste that directory somewhere safe. See http://kb.mozillazine.org/Profile_backup for some alternatives.

I just installed the recover deleted messages add-on from https://freeshell.de//~kaosmos/index-en.html#recDelMsg using Thunderbird 52.1.1 under Windows 10. I deleted a message in Local Folders and used the add-on to recover it. Note that the add-on doesn't support IMAP accounts, and can't recover a deleted message if Thunderbird has compacted the folder.

Did you try the Edit -> Undo Delete Message menu command?

The article also mentions a Thunderbird Reset Status utility (not an add-on). You may get a warning from Firefox when clicking on the link that it is a "reported unwanted software site". I think those reports are bogus but you need to make your own decision.

The KB article also has a Edit the X-Mozilla-Status: header in the mbox file section that describes how you can use a text editor to edit the mbox file that contains the deleted message. I'd try that last as its the trickiest.
sajjansinghania
Posts: 235
Joined: June 11th, 2007, 6:14 pm

Re: Urgent help needed to recover deleted mail

Post by sajjansinghania »

Okay tanstaaf Sir,
For now, I tried Edit -> Undo Delete Message menu command but did not find any.
Let me work on your otherTx Sir
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tanstaafl
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Posts: 49647
Joined: July 30th, 2003, 5:06 pm

Re: Urgent help needed to recover deleted mail

Post by tanstaafl »

"I tried Edit -> Undo Delete Message menu command but did not find any"

That is a bad sign. Its added to the top of the Edit menu only if Thunderbird thinks there is a deleted message.
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