IMAP inbox not downloading

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Joined: June 5th, 2017, 12:14 pm

Post Posted June 5th, 2017, 12:23 pm


I'm working on IMAP for the first time and I'm having the following issue:

I set up Thunderbird for my boss on her macbook pro and it's working great (in IMAP) but when I set up Thunderbird on her Windows 10 machine I cannot get her inbox to download into the inbox folder. She has folders set up for specific recipients and those are downloading just fine but her inbox is blank. Her inbox is fine on the macbook pro but it is not downloading on her windows 10 machine. Again, IMAP is new to me so is there something I might be missing on the configuration side on the Windows machine?

Thanks in advance.


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Post Posted June 5th, 2017, 12:35 pm

Moving to Thunderbird Support...
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