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TB uses too much memory

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plonkplonk
 
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Post Posted June 12th, 2017, 10:43 am

I'm having problems with TB using more and more memory over the course of a single session. When I start a fresh session, it uses about 150MB but over the course of a day or two, it will gradually increase to as much as 800+MB and I need to shut it down. Compacting the folders does nothing. A fresh restart will free up memory and look fine temporarily but it shortly starts hogging memory again.

I'm running Win 7 and TB 52.1.1. I don't know which version I ran previously (I have it set up to auto-update) but it didn't run into this memory problem.

How do I fix this?

Thanks.

DanRaisch
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Post Posted June 12th, 2017, 10:48 am

Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode

plonkplonk
 
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Post Posted June 12th, 2017, 12:59 pm

I will give it a try and report back.

Thanks, Dan.

plonkplonk
 
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Post Posted June 12th, 2017, 2:04 pm

Dan, it's been a little over an hour and TB is already using >300MB in memory.

plonkplonk
 
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Post Posted June 12th, 2017, 4:17 pm

It's now at 625+MB. Usage goes up about 10MB per incoming message and a bit less for each reply...

plonkplonk
 
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Post Posted June 12th, 2017, 6:10 pm

Now at 750MB.

Safe mode not any better...

Thoughts?

plonkplonk
 
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Post Posted June 12th, 2017, 7:11 pm

Fyi, the simple act of clicking "Get Messages" on 3 email accounts was enough to raise memory usage by 10-20MB.

wsmwk
 
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Post Posted June 13th, 2017, 5:43 am

plonkplonk wrote:Fyi, the simple act of clicking "Get Messages" on 3 email accounts was enough to raise memory usage by 10-20MB.

pop or imap account? (my guess is the later)

plonkplonk
 
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Post Posted June 13th, 2017, 9:55 am

No, sadly all 3 accounts are POP.

wsmwk
 
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Post Posted June 14th, 2017, 3:42 am


plonkplonk
 
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Post Posted June 14th, 2017, 8:06 am

It seems to be better. Usage started around 150MB a couple of hours ago and is only 290MB so far.

Will update you as time goes on.

Thanks!

plonkplonk
 
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Post Posted June 14th, 2017, 11:46 am

Up to 440MB so it may not be a good as I thought. Better but not great...

DanRaisch
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Post Posted June 14th, 2017, 12:28 pm

Why does 440MB seem excessive to you? How much memory do you have on that system?

plonkplonk
 
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Post Posted June 14th, 2017, 9:23 pm

440mb in of itself is not excessive; it's the trajectory to 800+MB that is worrisome. I have 6G and don't want my system to slow down just because TB is sucking up too much by itself.

plonkplonk
 
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Post Posted June 14th, 2017, 9:26 pm

Btw, how much is considered to be normal/typical?

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