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Address entries not saving properly

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tommyzulu
 
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Joined: July 27th, 2014, 1:58 pm

Post Posted June 14th, 2017, 9:25 am

Since I updated to 52.1.1 (32-bit) on Windows 10 the address book is not saving new entries properly.
When I add or amend any address book entry the screen doesn't change. Actually my new address book data is recorded but there is no way of telling that it is without closing the address book opening it again and checking the item...
This was not a problem until the latest update to the version above!

DanRaisch
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Post Posted June 14th, 2017, 12:50 pm

Moving to Thunderbird Support.

Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode

tommyzulu
 
Posts: 8
Joined: July 27th, 2014, 1:58 pm

Post Posted June 16th, 2017, 2:38 am

Just tried that, Dan, and the problem does not occur in Safe Mode...

So does that mean that I need to disable the add-ons one by one and see which one causes the conflict?

tommyzulu
 
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Joined: July 27th, 2014, 1:58 pm

Post Posted June 16th, 2017, 2:42 am

Update: removed the mail merge add-on and now no problems with address book.
Thank you for your help, Dan!

DanRaisch
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Post Posted June 16th, 2017, 3:58 am

You're welcome.

Moving to Thunderbird Support.

sfhowes
 
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Joined: April 1st, 2012, 10:21 am

Post Posted June 16th, 2017, 12:55 pm

Same problem if MoreFunctionsForAddressBook is installed: clicking OK in the Contact Properties window after Add Contact does add the contact, but does not close the window.

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