Mail Moved to JUNK an then INBOX

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Mouse5
Posts: 1279
Joined: April 11th, 2014, 7:34 pm
Location: Sydney Australia

Mail Moved to JUNK an then INBOX

Post by Mouse5 »

think im seeing a BUG
1, Email goes to JUNK by Mistake
2,) Click or Drag that email into the INBOX folder
3) its totally gone
happens both with my gmail account an my personal account. Thunderbird52.2 ESR , both email accounts are IMAP
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DanRaisch
Moderator
Posts: 127186
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Mail Moved to JUNK an then INBOX

Post by DanRaisch »

Moving to Thunderbird Support.

Right click on the Inbox folder name in the left hand pane and select "Properties" from the context menu, then click on the "Repair Folder" button.
Bocksar
Posts: 1
Joined: June 21st, 2017, 1:36 pm

Re: Mail Moved to JUNK an then INBOX

Post by Bocksar »

I have this same problem...Mail goes to junk folder its not junk so I unflag it as junk then it disappears..i do not know where it goes.
It does not go back to the inbox thats for sure. I'm puzzled. ](*,)
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DanRaisch
Moderator
Posts: 127186
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Mail Moved to JUNK an then INBOX

Post by DanRaisch »

How is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.
Mouse5
Posts: 1279
Joined: April 11th, 2014, 7:34 pm
Location: Sydney Australia

Re: Mail Moved to JUNK an then INBOX

Post by Mouse5 »

sad, if it dont get fixed i may have to switch to another email client :( , i didnt have this issue in 45
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