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Thunderbird Crashes without apparent reason

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James
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Post Posted June 29th, 2017, 4:41 pm

The builds listed on m64 are just random Nightly channel builds of Thunderbird and posting them like they are Releases as you can see with the a1 on end of versions. They used to do the same with Firefox in posting random Nightly channel builds with until Mozilla finally had Win64 for Releases since Fx 42.0. I say random because there can be a new build each day in Testing on this channel and is not meant for regular users.

This is where they grab the so called Win64 builds of Thunderbird from
https://archive.mozilla.org/pub/thunderbird/nightly/latest-comm-central/

tanstaafl
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Post Posted June 29th, 2017, 5:15 pm

I edited the KB article to delete the link to m64.info.

DN123ABC
 
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Post Posted June 30th, 2017, 6:34 am

wsmwk wrote:
Melkoroth wrote:Yes wsmwk

Melkoroth wrote: I select "Synchronize the 30 most recent days" in Synchronization and storage
Thanks


But I´m not sure what it changes.

I reduces the amount of messages being downloaded. I can see how that might reduce the potential for crashing.
Have you reported this issue anywhere else??

Melkoroth wrote:
trolly wrote:For clarification, 32 bit applications can only use 4GB at max. Depending on configuration even less.

trolly exists a 64 bit thunderbird version?

We don't have 64bit Windows for release, and there is no ETA for having them



We who?

wsmwk
 
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Post Posted July 2nd, 2017, 11:00 am

I've given your issue further thought.... Your crashes show "OOM Allocation Size 268,436,622 bytes (256 MB)" which indicates to me that there is either memory corruption (caused by Thunderbird OR an external program like AV) or perhaps a folder problem. Also, your crash history suggests this is somewhat reproducible.
2017-06-26 01:15:49 54.0b3 https://crash-stats.mozilla.com/report/ ... ae50170626
2017-06-25 17:01:25
2017-06-25 16:49:28
2017-06-25 00:53:45
2017-06-24 23:48:42
2017-06-24 23:47:42
2017-06-20 18:02:34
2017-06-20 17:53:13
2017-06-20 17:17:30

Melkoroth,

To permanently resolve this issue, rather than kick the can down the road with a non-mozilla build (which I suspect will not give us a crash report), it would be very useful to know, in this order:
1. What antivirus program(s) do you run?
2. Your first crash is using 52.2.0, is that correct? If so, does it reproduce with 52.1.1? https://releases.mozilla.org/pub/thunde ... n32/en-US/
3. Does it reproduce with 32bit nightly https://archive.mozilla.org/pub/thunder ... taller.exe
4. Does it reproduce with 64bit nightly https://archive.mozilla.org/pub/thunder ... taller.exe

Melkoroth
 
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Post Posted July 12th, 2017, 4:52 pm

wsmwk wrote:1. What antivirus program(s) do you run?
2. Your first crash is using 52.2.0, is that correct? If so, does it reproduce with 52.1.1? https://releases.mozilla.org/pub/thunde ... n32/en-US/
3. Does it reproduce with 32bit nightly https://archive.mozilla.org/pub/thunder ... taller.exe
4. Does it reproduce with 64bit nightly https://archive.mozilla.org/pub/thunder ... taller.exe


1.- I use Kaspersky Total Security 17.0.0.611(e)
2.- I don´t remember the version because it happened before in Win7 with an earlier version.
3 and 4.- Returns "File not found. Note: if you are looking for a directory, make sure to include a trailing "/" at the end of your URL."

Actually I´m testing https://archive.mozilla.org/pub/thunder ... taller.exe . It´s normall it called Daily instead Thunderbird? Can I change the language interface?

wsmwk
 
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Post Posted July 18th, 2017, 4:34 pm

Melkoroth wrote:
wsmwk wrote:1. What antivirus program(s) do you run?
2. Your first crash is using 52.2.0, is that correct? If so, does it reproduce with 52.1.1? https://releases.mozilla.org/pub/thunde ... n32/en-US/
3. Does it reproduce with 32bit nightly https://archive.mozilla.org/pub/thunder ... taller.exe
4. Does it reproduce with 64bit nightly https://archive.mozilla.org/pub/thunder ... taller.exe


1.- I use Kaspersky Total Security 17.0.0.611(e)
2.- I don´t remember the version because it happened before in Win7 with an earlier version.
3 and 4.- Returns "File not found. Note: if you are looking for a directory, make sure to include a trailing "/" at the end of your URL."

Actually I´m testing https://archive.mozilla.org/pub/thunder ... taller.exe . It´s normall it called Daily instead Thunderbird? Can I change the language interface?

Daily does not come in localized versions. But you can install a spellchecker in a language, if that is important to you

Melkoroth
 
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Post Posted July 18th, 2017, 4:43 pm

Since now is working, but I must select "Synchronize the 30 most recent days" in Synchronization and storage, because sometimes crashes. Less than before, but it was necessary to change.
Is it possible to affect the number of messages per mail account or the number of mail accounts?

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