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User Help for Mozilla Thunderbird
GrC
 
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Post Posted July 15th, 2017, 4:46 pm

Many times the emails I get have many letters 'A' with a ^ above at the end of the sentence. I can't seem to correct this. Any help please. I am using the latest version.

malliz
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Post Posted July 15th, 2017, 4:50 pm

Latest version of what?
What sort of man would put a known criminal in charge of a major branch of government? Apart from, say, the average voter.
"Terry Pratchett"

dickvl

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Post Posted July 15th, 2017, 6:53 pm

Make sure that you have Unicode selected and not a Western or Windows encoding.
View -> Text Encoding

LoveMyFoxy

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Post Posted July 15th, 2017, 10:46 pm

(OT--Terry Pratchett must have been psychic.)
Desktop--Win 7 Ult. 64-bit, 6GB RAM/FF ESR/Latest TB/Chrome/Opera/Avira A-V/Windows firewall.

DanRaisch
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Post Posted July 16th, 2017, 3:32 am

malliz wrote:Latest version of what?

In which program are you seeing this? Thunderbird or Firefox?

GrC
 
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Post Posted July 16th, 2017, 7:21 am

Sorry its in Thunderbird. Also, text encoding is grayed out.

LIMPET235
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Post Posted July 16th, 2017, 8:05 am

Moving to Thunderbird Support...
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DanRaisch
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Post Posted July 16th, 2017, 12:28 pm

Where are you seeing that grayed out? What menu path?

GrC
 
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Post Posted July 16th, 2017, 2:31 pm

Under View it was grayed out but after a re-install its ok. But text encoding was set to western and when I change it to Unicode the 'A's go away but when I restart Tbird it reverts back to Western.

DanRaisch
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Post Posted July 16th, 2017, 2:53 pm

See if this article is helpful -- http://kb.mozillazine.org/Preferences_not_saved

GrC
 
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Post Posted July 17th, 2017, 11:42 am

The article keeps referring to a file named prefs.js. I don't have it. All I have is a file named prefs.

dickvl

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Post Posted July 17th, 2017, 1:09 pm

Windows hides some file extensions by default.
Among them .html and .ini and .js and .txt and you may only see a file name without file extension.
You can check the file extension (type) in the properties of the file in Windows Explorer via the right-click context menu.
http://kb.mozillazine.org/Show_hidden_files_and_folders

GrC
 
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Post Posted July 17th, 2017, 3:06 pm

I see that prefs is the right folder. I deleted it because Dan replied with a link that said Tbird would create a new one which it did. But it still always defaults to western even if I choose Unicode.

GrC
 
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Post Posted July 20th, 2017, 4:08 pm

So, no one has any answers????? Thanks anyway

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