Mocing emails to folders

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Nikilet
Posts: 31
Joined: October 23rd, 2011, 8:56 am

Mocing emails to folders

Post by Nikilet »

I set up an extensive folder system under "Inbox" and I move the emails I want to keep into their respective folders. Been doing it all along. Now, suddenly, I can not move the emails to the folders I have created. I tried to move an email from the inbox to a folder and it highlights just like it's supposed to, but will not move. I tried the same thing with an email in my sent folder and the same thing happened. Why can I no longer move my emails to the folders where I want to store and keep them?
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tanstaafl
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Posts: 49647
Joined: July 30th, 2003, 5:06 pm

Re: Mocing emails to folders

Post by tanstaafl »

POP or IMAP account?
Does this effect more than one account?

Have you tried creating a new folder and copying a message to it? If that works then perhaps there is something wrong with the folders you had been trying to move messages to. I'd also test after using "help -> restart with add-ons disabled" to rule out an add-on causing this problem as a side effect.

If you are using a IMAP account see if the same problem occurs if you move a message using webmail (browser based). That will help identify if its a Thunderbird specific problem.
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