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pop3 mail server problem

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petergo
 
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Post Posted August 27th, 2017, 2:23 pm

hi there

I am using TB ver 52.3.0 and win 10

I have an email account from my ISP and I have one at gmail.com also.

I thought I should change to IMAP, so I followed the directions on the gmail website.

When I send a message from TB from the gmail account set up in TB, I do recieve it in my Inbox in TB for the account from my ISP.

When I select "get messages" in the Gmail account set up in TB, I recive the following error message

"An error occurred with the Pop3 mail server. Mail server imap.gmail.com responded"

BTW, the message does appear in the Inbox on the gmail. com email account page

appreciate help to fix this, thanks, cheers
peter

DanRaisch
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Post Posted August 27th, 2017, 2:41 pm

Did you enable IMAP access for that account on the Google web mail settings page?

petergo
 
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Joined: January 21st, 2005, 7:34 am

Post Posted August 27th, 2017, 2:53 pm

g'day Dan

YES, I did
I also followed all the directions to a 'T'
thanks for the extra fast response
cheers
peter

DanRaisch
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Post Posted August 27th, 2017, 3:57 pm

And what is listed under Tools->Account Settings->Server Settings->Server Type in Thunderbird?

petergo
 
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Post Posted August 27th, 2017, 4:02 pm

hi Dan

Server Type POP mail server

Server Name imap.gmail.com

Port 993 Default 995

I cant see where to change the Server Type name

thank you, have a great evening
peter

DanRaisch
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Post Posted August 27th, 2017, 4:06 pm

That's because you can't change it, you have to replace it See this article -- https://support.mozilla.org/en-US/kb/sw ... ap-account

petergo
 
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Joined: January 21st, 2005, 7:34 am

Post Posted August 27th, 2017, 4:10 pm

Hi Dan

when the article you referred to says, make sure the mail provider supports IMAP, does that mean "Gmail" or my ISP ?

If it's Gmail, I believe it does support IMAP, if it's my ISP, I have to call them tomorrow morning during business hours

thnks again
peter

petergo
 
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Post Posted August 27th, 2017, 4:19 pm

Dan

another quickie, if I may please

I case I make a mistake somewhere, if I have a Mozbackup or a copy of the profile before I make the canges, and after the changes something goes terribly wrong, can I simply restore from the Mozbackup, and be back to where I was, the old fashioned POP account?

thanks Dan
peter

DanRaisch
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Post Posted August 28th, 2017, 4:46 am

When the article refers to the email provider it means for a specific account. If you have an email address from your ISP and a second email address from Gmail, each would have to support IMAP in order for your to change each to IMAP. If you are only changing one account to IMAP, then only the provider of that account, ISP or Gmail, would have to support that protocol.

Yes, restoring the files of a profile from a backup would set Thunderbird to where it was at the time the back up was made, that is, before the change from POP to IMAP.

petergo
 
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Joined: January 21st, 2005, 7:34 am

Post Posted August 28th, 2017, 6:15 am

g'day Dan

thank you for the information.
I had a heck of a time changing everything back to POP in TB and gmail, so that I could send and receive messages, but all well's that ends well.

I will have another kick at trying to change all to IMAP after I speak to my ISP today.
Feel reassured that if I mess up at any stage, I can restore a backup <smiles>

best wishes to you soemwhere on the right coast
cheers
peter

DanRaisch
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Post Posted August 28th, 2017, 6:33 am

You're welcome.

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