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Mails missing

User Help for Mozilla Thunderbird
jalnaitd
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Joined: August 29th, 2017, 9:56 pm

Post Posted August 29th, 2017, 10:14 pm

I am using pop3 setting and configured my mail in thunderbird. In that three days mails are not able to read in sent item folder other mails are visible in reader pane. After that i have check some forms and tried the repair option in thunderbird but now it is not all showing the mails also only three days mails are affected in this. Kindly suggest for recovering the mails.

DanRaisch
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Post Posted August 30th, 2017, 4:40 am

How many messages are (or were) in that Sent folder?
OK, try this procedure. First, backup your Profile ( http://kb.mozillazine.org/Profile_backup )

Create a new sub-folder under Local Folders. Move all of the messages currently in your Sent folder to that new subfolder.

Confirm that you have made the recommended backup of your Profile.

Close Thunderbird and navigate to your Profile folder. Delete both the file Sent.msf and the file Sent with no extension.

Restart Thunderbird and you should find a new, empty Sent folder in place. Copy any messages you MUST have in your Sent folder from the sub-folder created above to the Sent folder. Compact the Sent folder after those messages are copied in.

The "Real Fix" entry in this article -- http://kb.mozillazine.org/Compacting_folders#Real_fix also describes this process.

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