MozillaZine

Mail disappears when moved

User Help for Mozilla Thunderbird
grzz76
 
Posts: 82
Joined: October 2nd, 2004, 7:09 am

Post Posted September 1st, 2017, 6:52 pm

Sometimes, when I move an email from one folder to another, it disappears. For example, I filter certain emails to a folder called Ads. Occasionally, when I move the email from this folder to the Inbox, it disappears. (I have done a search to make sure I didn't accidentally move it to a different folder).

Any idea on why this is happening?

Spectrum, imap

DanRaisch
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Posts: 117359
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted September 2nd, 2017, 4:36 am

Try right clicking on the name of the Inbox folder and selecting "Properties" from the context menu, the click on the "Repair folder" button.

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