MozillaZine

Press junk button, mail doesn't go into junk folder

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ep2012

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Posts: 666
Joined: October 20th, 2007, 11:16 pm
Location: Windsor, Ontario near Detroit

Post Posted October 6th, 2017, 8:02 am

This isn't the first time I've had this issue with TB where it doesn't work properly.

While this copy of TB is only 1+ month old, the profile is brand new & I haven't even added all my mail in yet & here we are again, I click the junk button, it labels it as junk, but it just sits in my inbox :(

tanstaafl
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Posts: 43361
Joined: July 30th, 2003, 5:06 pm

Post Posted October 6th, 2017, 11:06 am

Check that "move new junk messages to" is checked in your accounts junk settings.

ep2012

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Posts: 666
Joined: October 20th, 2007, 11:16 pm
Location: Windsor, Ontario near Detroit

Post Posted October 6th, 2017, 3:17 pm

tanstaafl wrote:Check that "move new junk messages to" is checked in your accounts junk settings.


Yes of course :)

When I restarted my computer, the junk mail was gone. I don't remember which account it was in, if it happens again, I'll post here.

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