MozillaZine

Failure to download some messages from Virgin Media server.

User Help for Mozilla Thunderbird
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Posts: 28
Joined: July 29th, 2008, 3:33 am
Location: Scotland

Post Posted October 27th, 2017, 3:27 am

I have been using Virgin Media Mail with an ntlworld.com address for many years in conjunction with Windows Live Mail. As support for WLM ceased earlier this year I decided to try out Thunderbird. I have noticed that Thunderbird intermittently fails to download the full list of new mails from the server while WLM does.

Does anyone have any idea why this should happen?

DanRaisch
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Post Posted October 27th, 2017, 4:33 am

How is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.

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