emails lost after re-install

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Joined: November 3rd, 2017, 8:28 am

Post Posted November 3rd, 2017, 8:37 am

Have had to re-install TB after mobo change and clean re-install.
Whilst TB is working fine, I am missing all my previous emails. Have gone to profiles and have found inbox files whose size and dates (from properties) suggest that I am in right place.
However I cannot open them. Win 10 offers me all sorts of apps to open the file but none of the apps seem to relate to TB in any shape or form.
Any help would be greatly appreciated.


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Post Posted November 3rd, 2017, 8:43 am


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Post Posted November 3rd, 2017, 8:46 am

See ... hunderbird for how to tell Thunderbird where your profile is. Once it knows that it will have no problem finding/opening your inbox etc. I assume by clean re-install you meant you re-installed windows (without keeping existing applications). That would keep your profile but delete the profiles.ini file that Thunderbird uses to find your profile.

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