Hi!
I'm using Thunderbird 52.4.0 (64 bit) on a 2017 iMac (macOS 10.12.6 )and I'm in serious troubles: when I try to create a new message, the new windows I get is a normal "new Message" window but it has no modifiable fields...
I cannot do anything: edit any of the fields, write in any of the boxes... I solved by uninstalling current version and installing an older one, but from time to time the issues occurs again...
Can somebody please help me?
Thanks a lot!!
Seth_IV
Cannot Send email: window freezes
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- Joined: November 14th, 2017, 7:37 am
Cannot Send email: window freezes
Last edited by SETHIV on November 14th, 2017, 8:19 am, edited 1 time in total.
- smsmith
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Re: Cannot Send email: window freezes
Does this still happen if you start Thunderbird in safe mode?
http://kb.mozillazine.org/Safe_Mode
http://kb.mozillazine.org/Safe_Mode
Give a man a fish, and he eats for a day. Teach a man to fish, and he eats for a lifetime.
I like poetry, long walks on the beach and poking dead things with a stick.
Please do not PM me for personal support. Keep posts here in the Forums instead and we all learn.
I like poetry, long walks on the beach and poking dead things with a stick.
Please do not PM me for personal support. Keep posts here in the Forums instead and we all learn.
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- Posts: 2
- Joined: November 14th, 2017, 7:37 am
Re: Cannot Send email: window freezes
Hi!smsmith wrote:Does this still happen if you start Thunderbird in safe mode?
http://kb.mozillazine.org/Safe_Mode
Thanks for the fast reply! I should try... In the meantime, by hitting 4-5 times repeatedly "cmd+n" (to create a new message), Thunderbird started working again... Mystery...
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- Posts: 2
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Re: Cannot Send email: window freezes
Have exactly the same problem with the same OS and software version.
With safe mode it works but no way to make it work in standard mode.
Tried to deactivate-remove all the add ons but nothing.
Cannot even send new message with your system (hitting 4-5 times cmd+n.
Does anybody elsa have the same problem?
With safe mode it works but no way to make it work in standard mode.
Tried to deactivate-remove all the add ons but nothing.
Cannot even send new message with your system (hitting 4-5 times cmd+n.
Does anybody elsa have the same problem?
- smsmith
- Moderator
- Posts: 19979
- Joined: December 7th, 2004, 8:51 pm
- Location: Indiana
Re: Cannot Send email: window freezes
If you aren't using the default theme, make sure you switch to it and restart Thunderbird. Sometimes a theme can mess with operations if it hasn't been updated in a while.
Give a man a fish, and he eats for a day. Teach a man to fish, and he eats for a lifetime.
I like poetry, long walks on the beach and poking dead things with a stick.
Please do not PM me for personal support. Keep posts here in the Forums instead and we all learn.
I like poetry, long walks on the beach and poking dead things with a stick.
Please do not PM me for personal support. Keep posts here in the Forums instead and we all learn.
-
- Posts: 2
- Joined: November 14th, 2017, 2:09 pm
Re: Cannot Send email: window freezes
I'm using the default theme, I didn't even downloaded any additional theme.smsmith wrote:If you aren't using the default theme, make sure you switch to it and restart Thunderbird. Sometimes a theme can mess with operations if it hasn't been updated in a while.
It worked perfectly and then all of a sudden it started doing that. I really don't know what to think.