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Massive spam & filters help

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love10001212
 
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Post Posted November 18th, 2017, 9:50 am

Hi all-

Somehow, an email I only use privately that almost never gets spam got on some list and I'm getting 25+ emails a day, all from the same source (various from emails in the headers and email.) Unsubscribe link and ALL links for that matter are broken and give errors - even the items they are trying to push! Searched and found whois and info for all the sources and emails and had zero success getting anywhere though there is some info and location, address, etc listed. First time in nearly 20 years this has happened :(

I set up a filter from the main email they use as the from; however it only works when I manually run that filter. Every time I open TB I see 5, 10 15 + emails in spam and nothing has been filtered. When I run it, they all go to trash as instructed.

Do the filters only run on the inbox for auto, but the entire selected folder when done manually?

I also set this up within gmail but they are still getting through.

Any suggestions would be great. I can't imagine why a program would be set up to mass spam people with 100% of the links broken...but such is the net :)

DanRaisch
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Post Posted November 18th, 2017, 9:52 am

Do the filters only run on the inbox for auto, but the entire selected folder when done manually?

Filters do run automatically only on the Inbox.
Do you have the Junk Mail Controls active in Thunderbird? http://kb.mozillazine.org/Junk_Mail_Controls

love10001212
 
Posts: 269
Joined: July 31st, 2005, 12:23 am
Location: New York City

Post Posted November 18th, 2017, 9:54 am

Aha, nothing is checked under junk - what should those settings be?

Also if the emails are already flagged as spam and going into the spam folder, are they skipping the filter? (When I manually run it moves them from the spam to trash though)

Thanks!

DanRaisch
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Post Posted November 18th, 2017, 10:04 am

Is that Gmail account set up in Thunderbird as an IMAP type account?

love10001212
 
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Post Posted November 18th, 2017, 10:05 am

Yes imap

DanRaisch
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Post Posted November 18th, 2017, 11:11 am

It will take some time for Thunderbird to automatically identify those emails as Junk but it should get to do that if you help it by marking each such message as Junk and any false positives as "Not Junk".

You'll want to set it to move Junk messages to either the Junk or Trash folder under menu path Tools->Account Settings->Junk Settings and also click on the "Global Junk Preferences" button in that dialogue.

Keep in mind that your filter is only evaluating messages newly arriving to the Inbox folder. Gmail should be identifying spam on the server side but those should then appear in TB's Junk folder.

love10001212
 
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Post Posted November 18th, 2017, 11:27 am

My goal is for them to go directly to trash. I'm a little confused how I should be using the gmail spam filter along with the thunderbird junk settings and thunderbird filter, and what the "order" is I guess. What is the easiest way to get them right into the trash (not spam) upon coming in?

Thank you!

DanRaisch
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Post Posted November 18th, 2017, 11:44 am

Filtering on the Gmail server should put the messages into the Gmail Trash/Deleted folder before they ever reach Thunderbird. With the IMAP account you can access the content of that Trash/Deleted folder in Thunderbird if you wish to review them but Thunderbird would not have to act on them.

love10001212
 
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Post Posted November 18th, 2017, 11:51 am

Ok, I have a gmail filter set up and it looks like this (below) but does not seem to be working.

Matches: from:(scholarship@hostgator.com) has:attachment -in:chats
Do this: Delete it

When I open TB, they are all filling up my spam folder since originally I had marked them as spam. The only way I can get them into trash is by running the TB filter for that email manually

love10001212
 
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Post Posted November 18th, 2017, 2:23 pm

Ok something new just happened (I didn't change any settings yet) - I opened TB and I saw two spams go to trash,but they are marked NEW and have the 2 in that folder - ahh. So I STILL see them all adding up an now with the added benefit of a bold number showing how many in a new folder lol

If I'm seeing it happen when I open TB, does that mean the gmail filter is not working but the TB one is?

DanRaisch
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Post Posted November 18th, 2017, 2:44 pm

If I'm seeing it happen when I open TB, does that mean the gmail filter is not working but the TB one is?

Yes, it does.

love10001212
 
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Post Posted November 18th, 2017, 5:40 pm

OK, what am I doing wrong - it seems I want to do the opposite of what I'm doing now. Does this look correct?

Matches: from:(scholarship@hostgator.com) has:attachment -in:chats
Do this: Delete it

22 more just came in! This is relentless :(

DanRaisch
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Post Posted November 18th, 2017, 6:14 pm

I can't answer that confidently without having a message to see the headers. Not sure whether the "-in:chats" or "has:attachement" is necessary. Why not block that particular address in Gmail on the same settings display as the filter creation?

love10001212
 
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Post Posted November 19th, 2017, 9:07 am

I put the email in create filter, filter from - within gmail and that's what resulted.

In gmail, It says email from blocked addresses will go to spam, which is exactly what happens now. I want them to go to trash. The filter allows me to direct to trash, but it seems not to be working

DanRaisch
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Post Posted November 19th, 2017, 10:49 am

Sorry, I can't speak to the functionality of Gmail's filters. I haven't had occasion to use them.

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