MozillaZine

Filters exist but are not editable

User Help for Mozilla Thunderbird
nikkoner
 
Posts: 1
Joined: November 26th, 2017, 2:05 pm

Post Posted November 26th, 2017, 2:54 pm

The filters I created exist as they do run and are shown in the file "msgFilterRules.dat". When I open them via the menu Tools/Message Filters, they are listed but when each is opened they show nothing exists: The lines for the rules exist but no data appears, nothing shows under the drop down 'down arrow' (I can click on them but they do not open), and under 'Perform these actions': the instruction exists but no Folders exist - also blank. Further, I cannot change Filters nor add a new one - including the bullets on 'Match all of...' do not respond. Also, Oddly it takes some time for Filters to open up, the CPU cycles increase....so the PC is doing a lot of work to do an easy thing.

Note they also show as being run in the Filter Log.

I tried this in safe mode, same problem. Running Windows 10, latest updates.

Any ideas?

thx

Charlie

tanstaafl
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Joined: July 30th, 2003, 5:06 pm

Post Posted November 26th, 2017, 2:57 pm

Moved from Thunderbird Features to Thunderbird Support forum.

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