thunderbird cannot filter messages into my folders

User Help for Mozilla Thunderbird
Posts: 3
Joined: April 8th, 2013, 2:25 am

Post Posted December 3rd, 2017, 6:03 am

In my Vista system (Thunderbird 52.5.0) , Thunderbird gives an error message when trying to filter the messages into the folders I have created. It says that I should try to repair the folders through the "properties".

I have tried this, and other ways to fix it, but I can fix it only temporarily.

I get the same error in my Kubuntu Linux 17.10 system, for some Thunderbird versions now.


User avatar
Posts: 120601
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted December 3rd, 2017, 9:22 am

How is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Edit->Account Settings->Server Settings->Server Type at the top right of the dialogue.


User avatar
Posts: 16673
Joined: November 18th, 2002, 6:44 pm
Location: Somewhere in SE USA

Post Posted December 3rd, 2017, 9:42 am

If this happens repeatedly after you have repaired the folders, do you shut down your computer without first closing your open programs? Shutting down the computer while programs still have files open has been known to cause file corruption.
Doug Wilson, "The Makai Guy"
Win10 (64bit): FF 52.9.0 ESR (64bit), TB 60.3.1 (32-bit) ║ Android 8.0/7.1.1: FF Mobile 63.0.2 No TB for Android available, dammit!
What a fool believes he sees, no wise man has the power to reason away - Doobie Brothers

Return to Thunderbird Support

Who is online

Users browsing this forum: No registered users and 10 guests