MozillaZine

TB / Gmail problem

User Help for Mozilla Thunderbird
orealius
 
Posts: 246
Joined: June 15th, 2005, 2:16 pm

Post Posted December 4th, 2017, 3:25 pm

I keep getting the following:
"Log in to imap.gmail.com failed....enter new password"

I enter a new password but keep getting this message!!!! GMail through TB is not functional for some reason!

mw

DanRaisch
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Posts: 120587
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted December 4th, 2017, 4:31 pm

If you log in to that Gmail account through a browser do you run into a captcha page?
You can't use a new password for that account in Thunderbird unless you also change the password on the Gmail webmail page. Have you done that?
Go to TOOLS > OPTIONS >SECURITY > PASSWORDS tab> SAVED PASSWORDS button and there you can delete old passwords. Restart Thunderbird to ensure that the stored password is cleared from memory. The next time you "Get Mail" Thunderbird will ask for the password and you can check the box to remember the value.

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